IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Virginia
Skills you'll gain: New Product Development, Product Management, Product Development, Agile Product Development, Innovation, Product Improvement, Ideation, Customer Analysis, Customer Insights, Design Thinking, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Product Requirements, Agile Methodology, Data-Driven Decision-Making, Stakeholder Management, Product Testing, Business Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, Hyper-V, Windows Servers, Microsoft Servers, Containerization, Microsoft Windows, Docker (Software), Systems Administration, Virtualization, Operating System Administration, Servers, Load Balancing, Network Troubleshooting, Kubernetes, Virtual Machines, Active Directory, Remote Access Systems, System Support, System Configuration, Shell Script
Advanced · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Microsoft Excel, Excel Formulas, Data Transformation, Spreadsheet Software, Data Analysis, Data Wrangling, Data Cleansing, Data Manipulation, Automation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, OpenAI API, Multimodal Prompts, Application Deployment, ChatGPT, AI Integrations, OpenAI, AI Security, Serverless Computing, Model Deployment, LLM Application, Responsible AI, Cloud API, Generative AI, Web Applications, Artificial Intelligence, Frontend Integration, Web Development Tools, Real Time Data
Intermediate · Course · 1 - 3 Months
Stanford University
Skills you'll gain: Bayesian Network, Applied Machine Learning, Decision Intelligence, Bayesian Statistics, Graph Theory, Machine Learning Algorithms, Probability Distribution, Network Model, Statistical Modeling, Machine Learning Methods, Markov Model, Decision Support Systems, Machine Learning, Unsupervised Learning, Probability & Statistics, Network Analysis, Statistical Inference, Model Training, Statistical Machine Learning, Model Optimization
Advanced · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Spreadsheet Software, Financial Modeling, Predictive Modeling, Regression Analysis, Statistical Modeling, Data Modeling, Financial Forecasting, Excel Formulas, Risk Modeling, Business Modeling, Simulation and Simulation Software, Microsoft Excel, Google Sheets, Probability Distribution, Analysis, Forecasting, Predictive Analytics, Risk Analysis, Statistical Methods, Data Analysis Software
Mixed · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Peer Review, Storytelling, Writing and Editing, Editing, Constructive Feedback, Content Creation, Follow Through, Oral Expression, Creative Thinking, Goal Setting, Personal Development, Self-Discipline
Beginner · Course · 3 - 6 Months

The Museum of Modern Art
Skills you'll gain: Cultural Diversity, Cultural Sensitivity, Aesthetics, Design, Social Studies, Art History, Sustainable Development, Environmental Issue, Sustainability Standards, Non-Verbal Communication, Sociology, Creativity, 3D Modeling, World History, Social Impact
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Story, Information Architecture, UI/UX Research, User Research, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Design Thinking, Agile Software Development, UI/UX Strategy, Scrum (Software Development), User Centered Design, Design Research, Responsive Web Design, User Interface (UI), Figma (Design Software), Wireframing, User Experience, Adobe XD, Responsible AI, Prototyping
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Key Management, Cryptography, Cryptographic Protocols, Cybersecurity, IT Security Architecture, Public Key Infrastructure, Public Key Cryptography Standards (PKCS), Encryption, Cyber Security Policies, Network Security, Security Controls, Computer Security, Quantum computing, NIST 800-53, Information Privacy, Security Management, Risk Management, Network Protocols, Negotiation, Communication
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Patient Evaluation, Airway Management, Trauma Care, Automated External Defibrillator, Medical History Documentation, Patient Communication, Child Health, Childbirth, Basic Life Support (BLS) Certification, Pediatric First Aid, Defibrillation, Clinical Assessment, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Blood Pressure, Vital Signs, Respiratory Care, Neurology, Medication Administration, Cardiology, Pharmacology
Beginner · Specialization · 3 - 6 Months

Peking University
Skills you'll gain: Language Learning, Language Competency, Oral Expression, Vocabulary, Grammar, Oral Comprehension, Culture
Beginner · Course · 1 - 3 Months