IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: ChatGPT, Software Documentation, Prompt Engineering, Test Automation, Technical Design, Docker (Software), AI Integrations, Technical Documentation, Ideation, AI literacy, Application Deployment, Application Programming Interface (API), Application Development, Technical Communication, Technical Writing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Web Design, Web Design and Development, Hypertext Markup Language (HTML), Usability, Front-End Web Development, User Interface (UI), Web Development, Javascript, Web Content, User Experience, Web Presence
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Usability, Functional Testing, Root Cause Analysis, Product Improvement, Journey Mapping, UI/UX Research, Experience Design, User Experience, Conversion Funnel Analysis, User Interface (UI) Design, Integration Testing, Product Quality (QA/QC), Application Design, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Procurement, Strategic Sourcing, Contract Negotiation, Negotiation, Supplier Management, Purchasing, Supplier Relationship Management, Supplier Performance Management, Proposal Development, Cost Estimation, Excel Formulas, Cost Reduction, Cost Benefit Analysis, Microsoft Excel, Data-Driven Decision-Making, Risk Management, Service Level
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, jQuery, Keyword Research, Application Deployment, Content Optimization, Program Development, Object Oriented Programming (OOP), Web Servers, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, Prompt Patterns, AI Workflows, Generative AI Agents, AI Personalization, Context Engineering, AI literacy, Human Computer Interaction, Human Centered Design, Responsible AI, Experience Design, User Flows, Design Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hootsuite, Slack (Software), Google Workspace, Social Media Management, Dashboard, Social Media Marketing, Social Media, Collaborative Software, Systems Integration, Continuous Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Jira (Software), Workflow Management, No-Code Development, Business Process Automation, Automation, Process Optimization, Debugging, Performance Improvement, Process Improvement and Optimization, Process Improvement, Process Analysis, Consolidation, Issue Tracking, Auditing, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Creation, Social Media Content, Social Media, Graphic Design, Marketing Design, Data Visualization, Shared Media, Content Marketing, User Accounts, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Responsible AI, LangChain, AI Security, LLM Application, Generative Model Architectures, Cloud Deployment, Large Language Modeling, Generative AI, Multimodal Prompts, Cloud Computing Architecture, Model Deployment, Fine-tuning, AI Integrations, ChatGPT, Cloud Computing, Natural Language Processing, Data Ethics, Cloud Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Team Performance Management, Team Building, Agile Software Development, Agile Product Development, Product Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Cloud-Native Computing, Prometheus (Software), Cloud Computing Architecture, Containerization, Serverless Computing, Role-Based Access Control (RBAC), Virtual Networking, Application Deployment, Infrastructure Security, YAML, Scalability, Grafana, Network Routing, Data Persistence
Intermediate · Course · 3 - 6 Months