IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: OAuth, Authentications, API Design, Enterprise Security, Software Documentation, Application Programming Interface (API), Middleware, API Testing, Restful API, Model Deployment, Security Controls, Data Processing, Software Versioning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Customer Insights, Statistical Methods, Statistical Analysis, Trend Analysis, Data Analysis, Statistics, Performance Metric, Business Metrics, Analytics, R (Software), Statistical Programming, Key Performance Indicators (KPIs), Product Strategy, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Workflow Management, Constructive Feedback, Process Improvement, Project Management Software, Accountability, Drive Engagement, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: AI Security, Responsible AI, Data Security, Security Strategy, Security Management, IT Security Architecture, Threat Modeling, Infrastructure Security, Threat Management, Risking, Artificial Intelligence, Cyber Threat Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: .NET Framework, Application Deployment, Bootstrap (Front-End Framework), Cloud Deployment, Application Frameworks, Object-Relational Mapping, Database Development, Database Management, UI Components, User Accounts, Identity and Access Management, Payment Systems, Single Sign-On (SSO), Authentications, Role-Based Access Control (RBAC), User Interface (UI) Design, Data Modeling, Transaction Processing, Software Design Patterns
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Lightweight Directory Access Protocols, Splunk, System Monitoring, Data Maintenance, Role-Based Access Control (RBAC), Authentications, Enterprise Application Management, Data Storage, Data Management, Data Infrastructure, Security Controls, Authorization (Computing), Records Management, Enterprise Security, Disaster Recovery, Identity and Access Management, Data Integrity, User Accounts, Dataflow, System Configuration
Mixed · Course · 1 - 3 Months

Skills you'll gain: AI Security, Responsible AI, Information Privacy, Cloud Security, Data Ethics, Personally Identifiable Information, Generative AI, Google Cloud Platform, Data Security, Model Training, Security Controls
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Marketing, Data-Driven Marketing, Gap Analysis, Marketing Analytics, Performance Analysis, Microsoft Excel, Marketing Effectiveness, Campaign Management, Data-Driven Decision-Making, Performance Measurement, Variance Analysis, Performance Improvement, Data Analysis, Performance Reporting, Correlation Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Organizational Change, Change Management, Google Workspace, Data Migration, Cloud Deployment, User Provisioning, Gmail, Network Routing, Interoperability, End User Training and Support
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Cloud Computing, Cloud Computing Architecture, Cloud Services, Cloud Deployment, Security Architecture Review, Threat Modeling, Application Security, Cloud Infrastructure, Network Security, Threat Management, Cloud Platforms, Infrastructure As A Service (IaaS), Security Requirements Analysis, Threat Detection, Cyber Threat Intelligence, Enterprise Architecture, Platform As A Service (PaaS)
Intermediate · Course · 3 - 6 Months

Logical Operations
Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Web Design and Development, Web Design, Web Content, Web Development, Cascading Style Sheets (CSS), Responsive Web Design, Web Applications, Front-End Web Development, Browser Compatibility, Web Development Tools, Software Development, Development Testing, Embeddings, Software Design, Application Deployment
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Gemini, Scripting, Service Management, Enterprise Application Management, Collaborative Software, Document Management, Automation, Configuration Management, Data Storage, Data Sharing
Beginner · Course · 1 - 4 Weeks