IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Minnesota
Skills you'll gain: Workplace inclusivity, Diversity Awareness, Health Disparities, Diversity Equity and Inclusion Initiatives, Social Justice, Cultural Diversity, Cultural Sensitivity, Advocacy, Public Policies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: IT Infrastructure, Operating System Administration, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Hardening, Package and Software Management, Cybersecurity, Disaster Recovery, User Accounts, File Systems, Security Controls, TCP/IP, Computer Hardware, Technical Support, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Large Language Modeling, MLOps (Machine Learning Operations), Artificial Intelligence, Cloud Computing, Model Deployment, Cloud Infrastructure, AI Orchestration, Infrastructure Architecture, Data Infrastructure, Devops Tools, IT Infrastructure, Information Technology Operations, Deep Learning, Network Infrastructure, Hardware Architecture, Machine Learning, Data Centers, Computer Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Administration, Operating System Administration, Information Systems Security, Remote Access Systems, IT Infrastructure, Network Troubleshooting, OSI Models, Computer Networking, Routing Protocols, Desktop Support, Application Security, TCP/IP, Security Strategy, Server Administration, Security Awareness, Technical Support, Microsoft Windows, Computer Hardware, Software Installation, Help Desk Support
Beginner · Professional Certificate · 3 - 6 Months

NVIDIA
Skills you'll gain: OSI Models, TCP/IP, Data Centers, Network Protocols, Network Infrastructure, Local Area Networks, General Networking, Network Architecture, Computer Networking, Network Planning And Design, Network Switches, System Requirements
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Node.JS, API Gateway, MySQL, Restful API, MongoDB, Microservices, NoSQL, Object-Relational Mapping, Application Programming Interface (API), Database Design, Relational Databases, Unit Testing, SQL, Databases, Data Persistence, Server Side, Application Deployment, Javascript, Software Documentation, Data Modeling
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Remote Access Systems, TCP/IP, Network Protocols, System Programming, Operating Systems, Hardware Architecture, Performance Tuning, Computer Hardware
Intermediate · Course · 1 - 3 Months

Yale University
Skills you'll gain: Growth Mindedness, Health And Wellness Coaching, Behavioral Health, Positive Behavior Support, Goal Setting, Resilience, Cognitive Behavioral Therapy, Psychology, Social Skills, Mindfulness
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Keyword Research, Customer experience strategy (CX), Digital Advertising, Marketing, E-Commerce, Online Advertising, Email Marketing, Marketing Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Development, Programming Principles, Python Programming, Computer Programming, Computational Thinking, Problem Management, Data Structures, Integrated Development Environments, Debugging, Development Environment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Apache Spark, Data Warehousing, Web Scraping, Apache Hadoop, Database Design, Linux Commands, SQL, IBM Cognos Analytics, Bash (Scripting Language), Shell Script, IBM DB2, Database Management, Data Visualization, Generative AI, Professional Networking, Data Import/Export, Python Programming, Data Analysis, Data Science
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months