IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Process Analysis, Process Modeling, Business Process, Business Analysis, Process Mapping, Process Management, Process Flow Diagrams, Business Process Modeling, Business Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Workflow Management, IT Automation, Business Process Automation, AI Enablement, AI literacy, Scripting, AI Workflows, Automation, AI Integrations, Document Management, Collaborative Software, Generative AI, Artificial Intelligence, Data Entry, Application Programming Interface (API), Restful API
Intermediate · Course · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Model Training, Machine Learning Algorithms, Transfer Learning, Machine Learning, Applied Machine Learning, Data Ethics, Decision Tree Learning, Model Evaluation, Tensorflow, Responsible AI, Supervised Learning, Deep Learning, Classification Algorithms, Random Forest Algorithm, Model Optimization, Artificial Neural Networks, Logistic Regression, Regression Analysis
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Order Entry, Closing (Sales), Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, General Sales Practices, Service Management
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Machine Learning Methods, Applied Machine Learning, Responsible AI, Data Ethics, Machine Learning, Machine Learning Algorithms, Supervised Learning, Artificial Intelligence, Reinforcement Learning, AI Personalization, Artificial Neural Networks, Deep Learning, Anomaly Detection, Model Optimization, Dimensionality Reduction
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL, MongoDB, NoSQL, Object-Relational Mapping, Database Design, Relational Databases, SQL, Node.JS, Restful API, Databases, MySQL Workbench, Data Persistence, Database Application, Data Modeling, Data Integrity, Unstructured Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, IT Management, Service Management, Business Relationship Management, Control Objectives for Information and Related Technology (COBIT), Service Level, Continuous Improvement Process, Process Design, Service Design, Stakeholder Engagement, Continuous Quality Improvement (CQI), Service Level Agreement, Operational Excellence, Organizational Strategy, Process Improvement, Organizational Development, Process Development, Organizational Change, Organizational Leadership
Intermediate · Course · 3 - 6 Months

University of Michigan
Skills you'll gain: Debugging, Programming Principles, Python Programming, Software Visualization, Data Structures, Scripting Languages, Computer Programming, Scripting, Computational Logic, Computer Graphics, Diagram Design
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon Web Services, Serverless Computing, Identity and Access Management, Amazon DynamoDB, Amazon Elastic Compute Cloud, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Event-Driven Programming, Data Migration, Cloud Security, Cloud Storage, Cloud Management, Solution Architecture, Cloud Computing Architecture, Cloud Services, Cloud Solutions
Beginner · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Large Language Modeling, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Amazon DynamoDB, Software Development Life Cycle, CI/CD, Amazon Web Services, Professional Networking, Prompt Engineering, IT Automation, Extract, Transform, Load, Software Architecture, Cloud Computing Architecture, Cloud Management, Data Management, Problem Solving, Teamwork
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Spreadsheet Software, Presentations, Microsoft 365, Microsoft Office, Email Automation, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Visualization, Data Analysis, Business Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Cloud Deployment, CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Test Driven Development (TDD), Application Deployment, Devops Tools, Gherkin (Scripting Language), Kubernetes, Jenkins, Agile Software Development, Scrum (Software Development), Test Tools, DevOps, Secure Coding, Grafana, System Monitoring, Agile Methodology
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months