IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months
Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing Campaigns, Digital Marketing, Digital Marketing Tools, Marketing Automation, Campaign Planning, HubSpot CRM, Information Privacy, Marketing Analytics, Promotional Strategies, Data Ethics, Smart Goals, Customer Retention, Key Performance Indicators (KPIs), Goal Setting
Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Software-Defined Data Center (SDDC), Cloud Computing, Data Centers, Cloud Services, Cloud Computing Architecture, Cloud Deployment, Software-Defined Networking, Infrastructure as Code (IaC), Ansible, Cloud Infrastructure, Network Infrastructure, IT Automation, Virtual Networking, Network Architecture, Terraform, Automation, Virtualization, Application Programming Interface (API), Network Model
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, General Sales Practices, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Cloud Deployment, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, IT Automation, Incident Response, Cloud Storage, Continuous Monitoring, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Lean Six Sigma, Manufacturing Operations, Lean Methodologies, Process Improvement, Operations Management, Operations, Process Improvement and Optimization, Production Process, Six Sigma Methodology, Operational Efficiency, Quality Improvement, Process Optimization, Supply Chain, Kanban Principles, Inventory Control, Inventory Management, Inventory Management System, Logistics
Beginner · Course · 1 - 4 Weeks

University of Manchester
Skills you'll gain: Biotechnology, Biological Engineering, Chemical and Biomedical Engineering, Sustainable Technologies, Process Engineering, Molecular Biology, Chemical Engineering, Molecular, Cellular, and Microbiology, Biomedical Technology, Sustainable Engineering, Life Sciences, Biochemistry, Bioinformatics, Pharmaceuticals, Cell Cultures, Materials science, Drug Development, Scalability
Beginner · Course · 1 - 3 Months

Whizlabs
Skills you'll gain: Cloud Services, Cloud Deployment, Cloud Infrastructure, Amazon Web Services, Cloud Engineering, Cloud Platforms, Public Cloud, Cloud Computing Architecture, Cloud Computing, Infrastructure As A Service (IaaS), Software As A Service, Cloud Management, Platform As A Service (PaaS), Hybrid Cloud Computing, Multi-Cloud, Scalability, System Support
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Web Scraping, Data Storytelling, Generative AI, Data Structures, Git (Version Control System), Data Presentation, Test Script Development, Version Control, Data Ethics, Interactive Data Visualization, Devops Tools, Data Visualization, DevOps, Agile Methodology, Web Development, Flask (Web Framework), GitHub, Automation, Data Analysis, Cloud Computing
Beginner · Professional Certificate · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: AI Enablement, AI Product Strategy, Data Strategy, Digital Transformation, Data Management, Technology Strategies, Strategic Leadership, Business Transformation, Cloud Services, Project Management, Data Governance, Culture Transformation, Business Leadership, Initiative and Leadership, Artificial Intelligence, Workforce Development, Project Estimation, People Development, Talent Management, Business
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Collaborative Software, Governance, Project Management Office (PMO), Role-Based Access Control (RBAC), Collaboration, Administration, Data Governance, Cyber Governance, Authorization (Computing), Workflow Management, Governance Risk Management and Compliance, Generative AI Agents, IT Management, Project Management, System Configuration, Data Sharing, Identity and Access Management, Strategic Communication, Security Awareness, Communication
Beginner · Course · 3 - 6 Months

University of Michigan
Skills you'll gain: File I/O, Data Import/Export, Python Programming, File Management, Functional Design, Programming Principles, Data Structures
Beginner · Course · 1 - 3 Months