IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Lean Methodologies, Process Improvement, Data Collection, Quality Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Process Analysis, Process Improvement and Optimization, Probability Distribution, Regression Analysis, Project Design, Quality Assessment, Project Schedules, Business Process, Project Management
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Email Automation, System Configuration, Document Management, Service Management, Collaborative Software, Scripting, File Management, No-Code Development
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Model Evaluation, Data Ethics, Data Management, Experience Design, Unsupervised Learning, Model Training, User Experience Design, Data Quality, Model Deployment, Data Preprocessing, Human Centered Design, Machine Learning, Regression Analysis, Project Management, Product Management, Product Design, Data Science
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Performance Testing, Performance Stress Testing, Performance Tuning, Performance Measurement, System Configuration, Network Performance Management, Configuration Management, System Monitoring, Content Management Systems, Site Reliability Engineering, IT Infrastructure, Technical Documentation, Content Creation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard Creation, System Monitoring, Microsoft Azure, Event Monitoring, Application Performance Management, Incident Management, Performance Tuning, Resource Management
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Graph Theory, Logical Reasoning, Cryptographic Protocols, Combinatorics, Computational Logic, Deductive Reasoning, Graphing, Cryptography, Probability, Key Management, Computational Thinking, Encryption, Probability & Statistics, Programming Principles, Network Analysis, Theoretical Computer Science, Bayesian Statistics, Python Programming, Cybersecurity, Algorithms
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, Generative Model Architectures, PyTorch (Machine Learning Library), Image Analysis, Convolutional Neural Networks, Deep Learning, Model Training, Model Evaluation, Responsible AI, Data Ethics, Machine Learning, Image Quality, Information Privacy, Data Synthesis
Intermediate · Specialization · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Oncology, Medical Imaging, Radiology, Diagnostic Radiology, Mammography, Molecular Biology, X-Ray Computed Tomography, Clinical Trials, Molecular, Cellular, and Microbiology, Radiation Therapy, Cell Biology, Treatment Planning, Patient Treatment, Pathology, Epidemiology, Preventative Care, Biology, Risk Analysis, Surgery
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Research, Persuasive Communication, Writing and Editing, English Language, Visual Storytelling, Case Studies, Journalism, Editing, Style Guides
Beginner · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Design Research, Interaction Design, User Experience Design, Statistical Analysis, Usability, Experience Design, UI/UX Research, Ideation, User Interface (UI), UI/UX Strategy, Experimentation, Interactive Design, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, A/B Testing, Human Factors, Collaborative Software, Telecommuting, R Programming, Storyboarding
Intermediate · Specialization · 3 - 6 Months

MedCerts
Skills you'll gain: Medical Terminology, Healthcare Ethics, Basic Patient Care, Conflict Management, Anatomy, Pathology, Direct Patient Care, Occupational Safety and Health Administration (OSHA), Cultural Responsiveness, Patient-centered Care, Personal protective equipment, Patient Communication, Vital Signs, Hand Hygiene, Patient Safety, Personal Care, Patient Positioning, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Pain Management, Infection Control
Beginner · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Oral Expression, Public Speaking, Verbal Communication Skills, Self-Awareness, Communication, Empowerment, Communication Strategies, Composure
Beginner · Course · 1 - 4 Weeks