IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Electronic Medical Record, Medical Records, Clinical Informatics, Health Information Management and Medical Records, Health Technology, Health Informatics, Health Information Management, Clinical Documentation, Decision Support Systems, Clinical Data Management, Technical Support, End User Training and Support, Patient Registration, Technical Support and Services, Information Technology, Databases, Change Control, Desktop Support, Help Desk Support
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Cloud Security, Infrastructure as Code (IaC), Cloud Platforms, Cloud Computing, Cloud Storage, Hybrid Cloud Computing, Systems Analysis, Process Improvement, Cloud Engineering, Cloud Solutions, Cloud Development, Requirements Analysis, Data Modeling, Multi-Cloud, Infrastructure As A Service (IaaS), DevOps, Docker (Software), Solution Design, Microservices
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Network Troubleshooting, Computer Hardware, Cloud Computing, Cloud Hosting, Technical Support and Services, Technical Support, General Networking, End User Training and Support, Peripheral Devices, Networking Hardware, System Configuration, Data Storage, Network Administration, Information Technology, Hardware Architecture, Data Storage Technologies, Configuration Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: Cryptography, Network Monitoring, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Computer Systems, Data Storage Technologies, Cybersecurity, Threat Detection, Security Controls, General Networking, Cloud Computing, Microsoft Azure, Active Directory, Encryption, Firewall, Operating Systems, Authentications, Authorization (Computing), General Data Protection Regulation (GDPR), Business Software
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Operating System Administration, Cloud Computing, Linux, Linux Commands, Linux Administration, Cloud Computing Architecture, Cloud Security, Operating Systems, Windows Servers, Microsoft Windows, File Systems, Systems Administration, Mac OS, Command-Line Interface, Virtual Machines, Firewall, Virtualization, Knowledge of Apple Software, File Management, User Accounts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, File Systems, Microsoft Windows, Desktop Support, Interoperability, Linux Administration, Unix, System Configuration, Knowledge of Apple Software, Computing Platforms, Ubuntu, Systems Administration, Operating Systems, Mac OS, System Support, Software Installation, File Management, Security Controls, Network Security, Data Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Linux Administration, Operating System Administration, Linux, Linux Commands, Linux Servers, Virtualization, File Systems, Systems Administration, Command-Line Interface, Containerization, Bash (Scripting Language), Ubuntu, Hardening, Virtualization and Virtual Machines, Unix Commands, Red Hat Enterprise Linux, Network Troubleshooting, Shell Script, Data Storage, Application Deployment
Intermediate · Specialization · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: IT Security Architecture, Identity and Access Management, Authentications, Network Security, Endpoint Security, Security Controls, Cybersecurity, Information Systems Security, Infrastructure Security, Network Architecture, Computer Security, User Provisioning, Authorization (Computing), Cryptographic Protocols, Cryptography, Firewall, Role-Based Access Control (RBAC), Single Sign-On (SSO), Network Protocols, Communication Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices, Software Installation, Security Controls, Active Directory, Technical Support and Services, System Configuration
Intermediate · Course · 1 - 4 Weeks
Illinois Tech
Skills you'll gain: Operating System Administration, Linux Administration, Microsoft Windows, Command-Line Interface, Operating Systems, System Configuration, Event Monitoring, Authorization (Computing), Desktop Support, OS Process Management, Network Security, Package and Software Management, Information Technology, IT Automation, Network Administration, General Networking, Software Installation
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Azure Active Directory, Cloud Security, Cyber Attacks, Security Controls, Multi-Factor Authentication, Data Security, Endpoint Detection and Response, Cloud Management, Identity and Access Management, Threat Management, Cloud Computing Architecture, Infrastructure Security, Software As A Service, Threat Detection, Hybrid Cloud Computing, Authentications
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Linux Administration, Linux, Systems Administration, Shell Script, Operating System Administration, Linux Servers, Web Servers, Apache, Unix Shell, Unix Commands, Linux Commands, File Systems, Nginx, Command-Line Interface, Unix, System Monitoring, Servers, Database Systems, Network Troubleshooting, Computer Networking
Beginner · Course · 1 - 3 Months