IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Resilience, Stress Management, Team Leadership, Team Performance Management, Team Management, Emotional Intelligence, Organizational Leadership, Team Building, Personal Development, Team Motivation, Industrial and Organizational Psychology, Team Collaboration, Stress First Aid, Crisis Management, Management Training And Development, Recognizing Others, Drive Engagement, People Management, Adaptability, Leadership
Intermediate · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Personal Attributes, Self-Awareness, Research, Personal Development, Student Support and Services, Higher Education, Planning, Strategic Planning, Decision Making, Ability To Meet Deadlines, Organizational Skills
★ 4.7 (527) · Beginner · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Real-Time Operating Systems, Embedded Software, Embedded Systems, Internet Of Things, Cryptography, Security Requirements Analysis, Network Architecture, Network Security, Operating Systems, Software Systems, System Programming, Cybersecurity, Real Time Data, Web Services, Advanced Encryption Standard (AES), Encryption, Network Protocols, Public Key Cryptography Standards (PKCS), Communication Systems, Systems Design
★ 4.3 (1.2K) · Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Data Transformation, Data Manipulation, SAS (Software), Data Preprocessing, Debugging, SQL Server Reporting Services, Data Pipelines, Data Analysis, Data Validation, Analytics, Data Governance, Verification And Validation, Business Logic, Query Languages, Code Reusability
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Computational Thinking, Programming Principles, Problem Solving, Disaster Recovery, Algorithms, Computer Programming, Epidemiology
★ 4.6 (1.3K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: R (Software), Data Manipulation, Web Scraping, R Programming, Data Analysis, Data Science, Data Structures, Data Import/Export, Programming Principles, Jupyter, File I/O, Integrated Development Environments, Development Environment
★ 4.5 (621) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Visio, Dashboard, Data Visualization, Dashboard Creation, Data Visualization Software, Interactive Data Visualization, Data Presentation, Data Validation, Data Mapping, Diagram Design, Usability Testing, User Feedback, Timelines, Data Integration, User Acceptance Testing (UAT), Real Time Data, Data Quality, Project Schedules, Project Management, Automation
Advanced · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Retrieval-Augmented Generation, Large Language Modeling, AI Security, Agentic Workflows, Embeddings, Generative AI Agents, Vector Databases, Generative AI, Application Deployment, Context Management, Artificial Intelligence, AI Personalization, Knowledge Transfer, Prototyping, Test Tools, JSON, Systems Architecture, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Health Care Administration, Cost Management, Health Systems, Cost Control, Health Policy, Health Administration, Financial Management, Healthcare Industry Knowledge, Health Care, Demand Planning, Insurance, Health Care Procedure and Regulation, Forecasting, Economics, Financial Systems, Utilization Management, Resource Utilization, Community Health, Decision Making, Resource Allocation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, Continuous Improvement Process, Process Management, Business Management, Stakeholder Management, Innovation, Value Propositions, Digital Transformation
★ 4.7 (285) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Cleansing, Data Manipulation, Data Wrangling, Data Integration, Data Transformation, Data Quality, Time Series Analysis and Forecasting, Data Processing, Pivot Tables And Charts, Data Analysis Software, Text Mining, Data Validation, Jupyter, Data Analysis, Data Structures, Performance Tuning, Analysis, Programming Principles, Data Preprocessing, Descriptive Analytics
Intermediate · Specialization · 3 - 6 Months