IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Illinois Tech
Skills you'll gain: Operating System Administration, Linux Administration, Microsoft Windows, Command-Line Interface, Operating Systems, System Configuration, Event Monitoring, Authorization (Computing), Desktop Support, OS Process Management, Network Security, Package and Software Management, Information Technology, IT Automation, Network Administration, General Networking, Software Installation
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Edureka
Skills you'll gain: Bash (Scripting Language), Linux Administration, Shell Script, Linux, OSI Models, Unix, Unix Shell, Network Troubleshooting, grep, Systems Administration, Linux Servers, Linux Commands, Network Administration, Command-Line Interface, Operating Systems, Firewall, User Accounts, Network Routers, File Management, Automation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Azure Active Directory, Cloud Security, Cyber Attacks, Security Controls, Multi-Factor Authentication, Data Security, Endpoint Detection and Response, Cloud Management, Identity and Access Management, Threat Management, Cloud Computing Architecture, Infrastructure Security, Software As A Service, Threat Detection, Hybrid Cloud Computing, Authentications
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Virtual Private Networks (VPN), Cybersecurity, Security Controls, Multi-Factor Authentication, Authentications, Information Systems Security, Desktop Support, Cyber Security Policies, Network Security, Technical Support and Services, Application Security, Data Security, Information Privacy, Cloud Computing Architecture, Cyber Security Strategy, Servers, Server Side, Cloud Computing, Network Performance Management, Remote Access Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Process Optimization, Operational Excellence, IT Management, User Feedback, Innovation, Customer Service, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Operating Systems, Desktop Support, Hardware Architecture, Network Troubleshooting, Databases, Technical Support and Services, Hardware Troubleshooting, Information Technology, Package and Software Management, Technical Support, Information Technology Operations, System Support, Database Management Systems, Computer Systems, Operating System Administration, System Configuration, Security Controls, Information Systems Security, Patch Management
Beginner · Course · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Cloud Management, Cloud Computing, Dashboard Creation, Identity and Access Management, Cloud Computing Architecture, Cloud Solutions, Virtual Networking, Cloud Infrastructure, Cloud Platforms, System Monitoring, Cloud Services, Infrastructure As A Service (IaaS), Public Cloud, Cloud Deployment, Kubernetes, Infrastructure as Code (IaC), Data Governance, Load Balancing, Scalability
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Operating System Administration, Remote Access Systems, Local Area Networks, Software Installation, Command-Line Interface, Threat Management, Microsoft Windows, System Configuration, Threat Detection, Information Technology Operations, Wireless Networks, Systems Administration, Network Security, TCP/IP, Information Systems Security, Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Presentation, Data Cleansing, Data Storytelling, Rmarkdown, Data Ethics, Ggplot2, Data Validation, Query Languages, Spreadsheet Software, Interactive Data Visualization, Tableau Software, Data Literacy, Analytical Skills, Data Visualization Software, Data-Driven Decision-Making, Dashboard, Data Analysis, Data Integrity, Database Management, Case Studies
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Computer Hardware, Cloud Deployment, Hardware Troubleshooting, Networking Hardware, Desktop Support, Cloud Computing, Virtualization and Virtual Machines, Cloud Services, General Networking, Network Troubleshooting, TCP/IP, Virtualization, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Peripheral Devices, Technical Support, System Configuration, Wireless Networks, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Presentation, Data Storytelling, Presentations, Data Cleansing, Data Visualization, Rmarkdown, Data-Driven Decision-Making, Data Validation, Data Ethics, R (Software), Analytical Skills, Interactive Data Visualization, Dashboard, Spreadsheet Software, Ggplot2, SQL, File Management, Data Analysis, Sampling (Statistics), Interviewing Skills
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Terraform, Git (Version Control System), Containerization, Incident Management, Site Reliability Engineering, Infrastructure as Code (IaC), Cloud-Native Computing, Version Control, Prometheus (Software), Grafana, Kubernetes, DevSecOps, Devops Tools, CI/CD, DevOps, Docker (Software), Microservices, Incident Response, Cloud Infrastructure, Multi-Cloud
Beginner · Specialization · 3 - 6 Months