IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Microsoft Copilot, Generative AI, Responsible AI, Microsoft Teams, Microsoft Excel, Prompt Patterns, AI Orchestration, Analytics, AI literacy, Data Analysis, Prompt Engineering, AI Workflows, LLM Application, Email Automation, Advanced Analytics, Performance Reporting, Collaboration, Project Coordination, Proposal Development, Content Creation
Beginner · Professional Certificate · 3 - 6 Months
Chris Croft Training
Skills you'll gain: Agile Project Management, Stakeholder Management, Project Controls, Project Risk Management, Risk Management, Project Scoping, Project Management, Project Coordination, Project Planning, Project Management Institute (PMI) Methodology, Project Management Software, Project Design, Milestones (Project Management), Microsoft Project, Project Estimation, Project Implementation, Project Performance, Project Finance, Project Management Office (PMO), Project Documentation
Mixed · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Generative AI, Prompt Patterns, Responsible AI, ChatGPT, Generative Model Architectures, Large Language Modeling, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Context Engineering, Image Analysis, AI powered creativity, LLM Application, AI literacy, Token Optimization, OpenAI, AI Integrations, Artificial Intelligence
Intermediate · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Drug Development, Clinical Trials, Clinical Research, Pre-Clinical Development, Pharmaceuticals, Regulatory Affairs, Pharmacology, Regulatory Compliance, Commercialization, Patient Safety
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Architecture, Data Lakes, Data Engineering, Decision Intelligence, Database Architecture and Administration, Data Infrastructure, Systems Architecture, Data Warehousing, Enterprise Architecture, Solution Architecture, Dataflow, Data Pipelines, Data Governance, AI Workflows, AI Integrations, Vector Databases, Data Integrity, Site Reliability Engineering, Responsible AI, Requirements Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Project Management Office (PMO), Project Management Life Cycle, Operational Excellence, Resource Allocation, Workflow Management, Project Portfolio Management, Operational Efficiency, Project Management, Planning, Capacity Management, Organizational Strategy, Portfolio Management, Operations, Governance, Scheduling, Event Monitoring, Reliability, Coordination, Accountability, Decision Making
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Planogram, Inventory and Warehousing, Product Assortment, Retail Management, Global Marketing, Merchandising, Warehouse Operations, Warehouse Management, Reverse Logistics, Inventory Management System, Marketing, Supply Chain, Operations Management, Warehousing, Logistics, Product Management, Business Strategy, Sales, Operational Efficiency, Customer Relationship Management
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Auditing, Auditing, Auditors Report, External Auditing, Certified Public Accountant, Audit Planning, Public Accounting, Quality Assessment, Quality Assurance and Control, Ethical Standards And Conduct, Business Ethics, Financial Statements, Financial Reporting, Risk Analysis, Market Dynamics
Build toward a degree
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Employee Coaching, Training and Development, Dashboard, Data Storytelling, Dashboard Creation, Power BI, Coaching, People Analytics, Mentorship, People Development, Workforce Development, Employee Training, Data Presentation, Training Programs, Management Training And Development, Accountability Frameworks, Employee Engagement, Performance Measurement, Microsoft Copilot, Microsoft 365
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Content Performance Analysis, LinkedIn, Social Media Analytics, Social Media, Social Media Content, Social Media Marketing, Spreadsheet Software, Instagram, Content Optimization, Social Media Management, Driving engagement, Data-Driven Marketing, Performance Reporting, Content Strategy, User Feedback, Prompt Engineering, Performance Analysis, Workflow Management, AI Integrations, Analytics
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Estimation, Business Metrics, Decision Making, Cost Estimation, Risk Management, Data-Driven Decision-Making, Project Estimation, Systems Of Measurement, Decision Intelligence, Bayesian Statistics, Quantitative Research, Risk Analysis, Small Data, Analysis, Sample Size Determination, Problem Solving, Sampling (Statistics), Business Analysis, Statistical Inference, Business Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Email Automation, Prompt Patterns, AI Workflows, AI Integrations, JSON, Token Optimization, OpenAI API, Google Gemini, Gmail, Anthropic Claude, OpenAI, Automation, Generative AI, Automation Engineering, Large Language Modeling, No-Code Development, API Design, Natural Language Processing, Webhook Security
Beginner · Course · 1 - 4 Weeks