IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Data Storytelling, Web Scraping, Google Sheets, Data Visualization, Data Presentation, Statistical Visualization, Spreadsheet Software, Large Language Modeling, Tableau Software, Data Literacy, Dashboard, Pandas (Python Package), Time Series Analysis and Forecasting, Probability & Statistics, Extract, Transform, Load, Statistical Analysis, Statistics, Data Manipulation, Data Analysis, Descriptive Statistics
★ 4.7 (285) · Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Employee Onboarding, Team Motivation, Interviewing Skills, New Hire Orientations, Organizational Leadership, Team Management, Team Building, Management Training And Development, Organizational Effectiveness, Team Leadership, People Management, Technical Management, Staff Management, Recruitment, Talent Recruitment, Recruitment Strategies, Empowerment, Data Science, Cross-Functional Collaboration
★ 4.5 (3.3K) · Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Resilience, Overcoming Obstacles, Courage, Growth Mindedness, Personal Development, Cognitive flexibility, Personal Integrity, Self-Awareness, Adaptability, Compassion, Empathy, Meditation & Breathwork, Stress Management, Habit Formation, Mental Health
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Problem Management, Service Design, Quality Improvement, Problem Solving, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Software Development Methodologies, Agile Methodology, Software Engineering, Software Development Life Cycle, Requirements Analysis, Application Deployment, Agile Software Development, Software Architecture, Software Development, Verification And Validation, Process Driven Development, Waterfall Methodology, System Requirements, Software Testing, Development Testing
★ 4.7 (2.1K) · Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Advocacy, Risk Management, Lobbying, Talent Management, Leadership Development, Risk Mitigation, Diversity and Inclusion, Leadership and Management, Governance, Organizational Leadership, Compensation Management, Talent Acquisition, Human Resource Strategy, Public Affairs, Strategic Leadership, Legal Risk, Strategic Partnership, Strategic Planning, Leadership, Fundraising
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Balance Sheet, Financial Statements, Financial Statement Analysis, Financial Reporting, Financial Accounting, Accounting, Equities, Asset Management
★ 4.8 (1.4K) · Beginner · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Intercultural Competence, Diversity Training, Management Training And Development, Cultural Diversity, Human Resources, Diversity and Inclusion, Human Capital, Diversity Awareness, Organizational Leadership, Cross-Functional Team Leadership, Training and Development, Culture, Organizational Development, Workplace inclusivity, Training Programs, Leadership and Management, Talent Management, Leadership, Research Methodologies, Critical Thinking
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Brand Strategy, Brand Marketing, Campaign Planning, Professional Networking, Brand Management, Branding, Storytelling, Mentorship, Communication Planning, Strategic Communication, Personal Attributes, Web Presence, Professional Development, LinkedIn, Overcoming Obstacles, Self-Awareness, Personal Integrity, Relationship Building, Recognizing Others, Personal Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Directory, Group Policy, Windows Servers, Microsoft Servers, Virtualization, Virtual Machines, Server Administration, Data Storage Technologies, Performance Tuning, Microsoft Windows, Servers, Data Storage, Operating System Administration, Hybrid Cloud Computing, Cloud-Based Integration, System Configuration, AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Services, Security Controls
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Critical Thinking and Problem Solving, Critical Thinking, Independent Thinking, AI literacy, Decision Intelligence, Decision Making, Problem Solving, Strategic Decision-Making, Creative Problem-Solving, Decisiveness, Brainstorming, Logical Reasoning, Analysis, Emotional Intelligence, Collaboration, Self-Awareness, Innovation, Personal Development, Psychology, Application Frameworks
Intermediate · Course · 1 - 4 Weeks

Commonwealth Education Trust
Skills you'll gain: Pedagogy, Communication Strategies, Teaching, Education and Training, Instructional Strategies, Classroom Management, Student Engagement, Professional Development, Diversity Awareness, Cultural Responsiveness, Self-Awareness
★ 4.7 (1.1K) · Mixed · Course · 1 - 3 Months