IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Data Quality, Data-Driven Marketing, Data Cleansing, Marketing Analytics, Data Validation, Data Integrity, Data Maintenance, Data Wrangling, Exploratory Data Analysis, Quality Assessment, Campaign Management, Technical Communication, Data Processing, Statistical Reporting, Data Analysis, Stakeholder Communications, Benchmarking, Business Priorities, Microsoft Excel, SQL
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Responsible AI, AI Enablement, Strategic Thinking, Prompt Patterns, Deepseek, Prompt Engineering Tools, Business Transformation, Digital Transformation, Business Strategy, Decision Intelligence, Strategic Marketing, Performance Measurement, Strategic Planning, Risking, Artificial Intelligence, Marketing, Web Analytics and SEO, Market Trend, Financial Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Azure DevOps Pipelines, Containerization, CI/CD, Docker (Software), Azure DevOps, Cloud-Native Computing, Microsoft Azure, Continuous Integration, Kubernetes, Application Deployment, Continuous Deployment, Devops Tools, DevOps, Application Performance Management, Event Monitoring, Continuous Monitoring, Capacity Management, Test Planning, Disaster Recovery, Query Languages
Advanced · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Graph Theory, Data Structures, Java Programming, Java, Object Oriented Design, Software Design, Algorithms, Theoretical Computer Science, Code Reusability, Object Oriented Programming (OOP), Network Routing, Application Design, Application Development
Intermediate · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Informatics, Health Technology, Health Systems, Health Policy, Health Care, Informatics, Health Information Management, Information Technology, Health Care Procedure and Regulation, Systems Analysis, Health Insurance Portability And Accountability Act (HIPAA) Compliance, System Requirements, Requirements Analysis, Interoperability, Data Literacy, Data Sharing, Medical Imaging, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, LangChain, LangGraph, AI Orchestration, LLM Application, Agentic Workflows, Generative AI Agents, OpenAI, Tool Calling, Agentic systems, Large Language Modeling, Model Context Protocol, Embeddings, Vector Databases, Python Programming, Document Management
Advanced · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Product Roadmaps, Product Management, Agile Product Development, Customer Retention, Cross-Functional Team Leadership, Professional Networking, Product Planning, Financial Analysis, AI Product Strategy, Product Strategy, Design and Product, Technical Product Management, Product Requirements, Engineering Management, Product Development, Financial Statement Analysis, Customer Analysis, New Product Development, Performance Management, Interviewing Skills
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Go To Market Strategy, Product Marketing, Campaign Planning, Product Lifecycle Management, Marketing Planning, Campaign Management, Dependency Analysis, Marketing Effectiveness, Plan Execution, Marketing Budgets, Marketing Channel, Conversion Funnel Analysis, Milestones (Project Management), Planning, Release Management, Resource Allocation, Coordinating, Cross-Functional Collaboration, Marketing Analytics, Customer Acquisition Management
Beginner · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Innovation, Organizational Development, Business Transformation, Organizational Change, Culture Transformation, Corporate Strategy, Resource Management, Organizational Leadership, Resource Allocation, Entrepreneurship, Resource Utilization, Organizational Strategy, Organizational Effectiveness, Strategic Thinking, Organizational Structure, New Business Development, Team Management, Sustainable Business, Sustainable Development, Team Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), Version Control, Prompt Engineering, Prompt Engineering Tools, .NET Framework, Microsoft Visual Studio, Microsoft Development Tools, ASP.NET, Development Environment, Software Documentation, Secure Coding, Integrated Development Environments, Software Development Tools, C# (Programming Language), Unit Testing, LLM Application, Large Language Modeling, Application Design, Design Software, Data Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: NSX-T Network Virtualization, Virtual Networking, Virtualization, Network Architecture, Disaster Recovery, Software-Defined Networking, Network Security, IT Automation, Software-Defined Data Center (SDDC), Firewall, Security Controls, Information Technology Operations, Network Routing, Digital Transformation, Hybrid Cloud Computing
Intermediate · Course · 1 - 3 Months