IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Tax, Tax Planning, Benefits Administration
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Power Platform Architecture & Technical Design, Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Azure Synapse Analytics, Enterprise Resource Planning, Microsoft 365, Workflow Management, Data Integration, Data Architecture, Cloud-Based Integration, Business Process Automation, Release Management, Data Lakes, Application Lifecycle Management, Data Access, Data Import/Export, Automation, JSON, Finance
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Forecasting, Budget Management, Variance Analysis, Financial Analysis, Income Statement, Balance Sheet, Performance Measurement, Forecasting, Management Accounting, Return On Investment, Financial Data, Cash Flow Forecasting, Cost Management, Budgeting, Financial Modeling, Finance, Accounting, Financial Accounting
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Responsible AI, AI Enablement, Decision Intelligence, Governance, AI Security, Governance Risk Management and Compliance, Risking, Cyber Governance, Data Governance, Enterprise Architecture, Data Strategy, Data Ethics, Compliance Training, AI Workflows, Return On Investment, Security Controls, Accountability Frameworks, Security Strategy, Information Technology, Business
Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Workplace Bullying Intervention, Organizational Leadership, Leadership Studies, Leadership Development, Organizational Effectiveness, Industrial and Organizational Psychology, Initiative and Leadership, Business Ethics, Culture Transformation, Disciplinary Procedures, Supervision, Employee Relations, Accountability Frameworks, Employee Engagement, Self-Awareness, Resilience, Stress Management, Team Management, Change Management, Mediation
Intermediate · Course · 3 - 6 Months
Madecraft
Skills you'll gain: Smart Goals, Goal Setting, LinkedIn, Overcoming Obstacles, Decision Making, Self-Awareness, Professional Networking, Accountability, Growth Mindedness, Personal Development, Visionary, Interviewing Skills, Accountability Frameworks, Web Presence, Proofreading, Professional Development, Job Analysis, Storytelling, Editing, Professionalism
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment
Mixed · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Spanish Language, Vocabulary, Bilingual (Spanish/English), Language Competency, Language Learning, Grammar, Oral Comprehension, Oral Expression
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Agile Product Development, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Release Management
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Blood Pressure, Medical Emergency, Patient Transport, Respiration
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Decision Intelligence, AI literacy, Decision Making, Independent Thinking, Strategic Decision-Making, Generative AI, Critical Thinking, Systems Thinking, Strategic Thinking, Dealing With Ambiguity, Cost Benefit Analysis, Problem Solving, Decision Support Systems, Resource Allocation, Planning, Return On Investment, Self-Awareness, Adaptability, Goal Setting, Analysis
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Manufacturing and Production, Digital Transformation, Manufacturing Processes, Manufacturing Operations, Industrial Engineering, Production Process, Product Design, Automation, Digital Design, Digital Analysis, Safety and Security, Advanced Analytics, Technology Roadmaps, Cybersecurity, Big Data
Beginner · Course · 1 - 4 Weeks