IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Alberta
Skills you'll gain: Agile Methodology, Kanban Principles, Agile Software Development, Software Development Methodologies, Software Development, Software Development Life Cycle, Agile Product Development, Scrum (Software Development), Software Engineering, Process Driven Development, Agile Project Management, Process Modeling
★ 4.7 (5.3K) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Business Intelligence, Key Performance Indicators (KPIs), Business Intelligence Software, Data Visualization, Data Presentation, Performance Measurement, Business Analytics, Performance Metric, Business Metrics, Business Logic, Interactive Data Visualization, Operational Analysis, Operational Performance Management, Performance Analysis, Analytics, Performance Tuning, Exploratory Data Analysis, Data Validation, Data Quality
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Automation, HubSpot CRM, Email Marketing, Email Automation, Marketing Operations, Content Performance Analysis, Conversion Funnel Analysis, Marketing Effectiveness, Customer Communications Management, Business Workflow Analysis, Marketing Analytics, Workflow Management, Customer Engagement, Personalized Campaigns, Performance Analysis, Process Design, Customer experience improvement, Automation, Marketing, Business Logic
Beginner · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Human Resource Management, Human Resources, Human Resources Management and Planning, Human Capital, Human Resource Strategy, International Relations, Labor Law, Labor Compliance, Job Analysis, Labor Relations, Sustainable Systems, Employee Relations, Workforce Management, Corporate Sustainability, Law, Regulation, and Compliance, Policy Analysis, Research, and Development, Organizational Structure, Business Management, Resource Management, Business Communication
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Proposal Writing, Oral Expression, Presentations, Technical Communication, Verbal Communication Skills, Executive Presence, Business Writing, Public Speaking, Infographics, Business Communication, Interactive Data Visualization, Concision, Strategic Communication, Crisis Management, Persuasive Communication, Interpersonal Communications, Public Relations, Technical Writing, Electronic Media, Writing
★ 4.6 (910) · Beginner · Specialization · 3 - 6 Months
Madecraft
Skills you'll gain: Crisis Management, Organizational Change, Team Leadership, Organizational Leadership, Leadership, Dealing With Ambiguity, Stress Management, Contingency Planning, Composure, Resilience, Team Management, Change Management, Adaptability, Team Motivation, Decision Making, Recognizing Others, Emotional Intelligence, Trustworthiness, Cognitive flexibility, Communication
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Validation, Extensible Languages and XML, Extensible Markup Language (XML), ISO/IEC 27001, Payment Systems, Verification And Validation, Payment Processing, Data Migration, Business Analysis, Business Workflow Analysis, Data Mapping, Process Analysis, Regulatory Compliance, Payment Processing and Collection, Process Mapping, Compliance Management, Workflow Management, Regulatory Requirements, Gap Analysis, Cross-Functional Collaboration
Intermediate · Course · 1 - 4 Weeks

Sage Publications
Intermediate · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Political Sciences, International Relations, Sustainable Development, Socioeconomics, Social Sciences, Economic Development, Governance, Policy Analysis, Research, and Development, Economics, Public Policies, Diplomacy, Cultural Diversity, Sociology, Analysis
★ 4.7 (393) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Command-Line Interface, Mac OS, Unix Commands, File Management, Unix Shell, File Systems, Computer Literacy, Unix, File I/O, OS Process Management, Prompt Patterns, Verification And Validation
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Regression Analysis, Performance Measurement, Sampling (Statistics), Statistical Analysis, Statistical Inference, Risk Management, Analysis, Estimation, Bayesian Statistics, Statistical Methods, Probability & Statistics, Risk Appetite, Statistics, Model Evaluation, Risk Analysis, Systems Of Measurement, Decision Making, Data Management, Leadership and Management, Leadership
Advanced · Course · 1 - 3 Months

Skills you'll gain: Marketing Analytics, Time Series Analysis and Forecasting, Data-Driven Marketing, Key Performance Indicators (KPIs), Marketing Strategies, Marketing Effectiveness, Marketing Automation, AI Personalization, Strategic Marketing, Advanced Analytics, Marketing, Forecasting, Customer Analysis, Data Preprocessing, Trend Analysis, Digital Marketing, Performance Measurement, Data-Driven Decision-Making, Generative AI, Data Science
Intermediate · Course · 1 - 4 Weeks