Automation courses can help you learn process optimization, workflow design, and robotic process automation (RPA). You can build skills in scripting, system integration, and data analysis to streamline operations. Many courses introduce tools like UiPath, Automation Anywhere, and Zapier, that support implementing automation solutions and enhancing productivity across various industries.

University of Science and Technology of China
Skills you'll gain: Social Sciences, Learning Strategies, World History, Personal Development, Sociology, Self-Awareness, Social Impact, Trend Analysis, Emerging Technologies, Automation, Digital Transformation, Information Technology, Data Storage
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Inquiries, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Communication Strategies, Interpersonal Communications, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Skills you'll gain: AI Integrations, User Story, Prompt Engineering, No-Code Development, User Feedback, Technical Communication, Application Deployment, Performance Tuning, Data Wrangling, Version Control, Business Process Automation, DevSecOps, Site Reliability Engineering, Integration Testing, Application Security, Application Programming Interface (API), Agile Methodology, LLM Application, Data Integration, Scalability
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Authentications, OAuth, Back-End Web Development, Event-Driven Programming, Database Management, Object-Relational Mapping, Databases, Authorization (Computing), Redis, Secure Coding, Application Programming Interface (API), Restful API, Data Modeling, API Design, Email Automation
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Sales Management, Campaign Management, Customer Relationship Management, Management Reporting, Team Management, Team Oriented, Marketing Automation, Customer Data Management, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Analysis, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, z/OS, Job Control Language (JCL), Mainframe Computing, Scripting Languages, Programming Principles, Computer Programming, File I/O, Code Reusability, Data Structures, Command-Line Interface, Data Import/Export, Automation, Data Management, Application Development
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Supply Chain Management, Supply Chain Systems, Supply Chain, Supply Chain Planning, Logistics, Logistics Management, Operations Management, Order Fulfillment, Production Management, Business Technologies, Customer Demand Planning, Demand Planning, Production Process, Personalized Service, Production Planning, Data-Driven Decision-Making, Automation, Digital Transformation, Internet Of Things, Machine Learning
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Model Deployment, Microsoft Azure, OpenAI API, Large Language Modeling, OpenAI, Application Deployment, Application Development, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: AI literacy, Generative AI, Responsible AI, Ethical Standards And Conduct, Robotics, Healthcare Ethics, Image Analysis, Workforce Planning, Information Privacy, Information Technology, Robotic Process Automation, Social Impact, Large Language Modeling, Case Studies, Energy and Utilities
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, CI/CD, Application Deployment, DevOps, Continuous Integration, Containerization, Continuous Delivery, Continuous Deployment, Package and Software Management, IT Automation, Git (Version Control System)
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Go To Market Strategy, Project Schedules, Project Management Software, Scheduling, Organizational Skills, Marketing Planning, Process Optimization, Campaign Planning, Marketing Strategies, Project Coordination, AI Enablement, Content Creation, Project Management, Digital Marketing, Content Development and Management, ChatGPT, Automation, Artificial Intelligence
Intermediate · Guided Project · Less Than 2 Hours