IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: Scientific Methods, Science and Research, Research, Experimentation, Research Methodologies, Data Collection, Peer Review, Public Affairs, Simulations, Ethical Standards And Conduct
★ 4.7 (258) · Intermediate · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Laboratory Experience, Laboratory Procedures, User Feedback, Experimentation, Chemistry
★ 4.7 (150) · Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Business Workflow Analysis, Business Analysis, Analytics, Data Preprocessing, Data Analysis, Data-Driven Decision-Making, Descriptive Analytics, Data Presentation, Business Solutions, Python Programming
★ 4.6 (333) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Quality, Data Presentation, Data Management, Technical Communication, Data Analysis, Statistical Methods, Analytical Skills, Data-Driven Decision-Making, Data Science, Statistical Machine Learning, Statistical Inference, Statistics, A/B Testing, Statistical Modeling
★ 4.5 (2.4K) · Mixed · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Emergency Response, Crisis Intervention, Hazard Communication (HazCom), Media and Communications, Mitigation, Public Affairs, Interpersonal Communications, Persuasive Communication, Risk Management, Public Health and Disease Prevention, Public Health, Health Policy, Community Outreach, Community Health, Cultural Sensitivity
★ 4.7 (362) · Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Journey Mapping, Customer experience improvement, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Market Research, Case Studies, Product Strategy, Innovation
★ 4.4 (113) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Cybersecurity, Security Controls, Role-Based Access Control (RBAC), Authorization (Computing), Data Security, Infrastructure Security, Cyber Security Policies, Identity and Access Management, Information Systems Security, Data Access, Enterprise Security, User Provisioning, Authentications, Multi-Factor Authentication
★ 4.8 (174) · Beginner · Course · 1 - 3 Months

Skills you'll gain: File I/O, Memory Management, Debugging, C++ (Programming Language), C and C++, Software Documentation, Code Reusability, Development Testing, Vibe coding, Programming Principles, API Design, Program Development, Pseudocode, Software Architecture, Software Design, Functional Design, Performance Tuning, Application Design, Technical Documentation, Generative AI
★ 4.4 (46) · Beginner · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Presentations, Google Workspace, Productivity Software, Sales Presentations, Business Communication, Version Control, Collaborative Software, Document Management, Multimedia, Organizational Skills, Data Sharing, Business Solutions, Data Import/Export
★ 4.7 (283) · Beginner · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Writing, Report Writing, Writing and Editing, Research, Peer Review, Media and Communications, Journals, Research and Design, Style Guides, Research Design, Policy Development
★ 4.6 (159) · Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Social Media Analytics, Real Time Data, Social Media Content, Data Collection, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Data-Driven Marketing, Analytics, Social Media Strategy, Content Strategy, Text Mining, Data-Driven Decision-Making
★ 4.7 (1.6K) · Mixed · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Pedagogy, Teaching, Instructional Design, Instructional and Curriculum Design, Instructional Strategies, Student Engagement, Lesson Planning, Educational Materials, Innovation, Student-Centred Learning, Curriculum Planning, Learning Theory, Open Source Technology, Learning Strategies
★ 4.9 (887) · Beginner · Course · 1 - 3 Months