Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

University of Toronto
Skills you'll gain: Organizational Change, Influencing, Organizational Leadership, Leadership Development, Leadership, Diversity and Inclusion, Change Management, Thought Leadership, Team Management, Business Transformation, Drive Engagement, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Advocacy, Innovation, Workplace inclusivity, Overcoming Objections, Stakeholder Engagement, Cultural Diversity, Stakeholder Management
Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Selling Techniques, Sales Process, Target Market, Marketing, Market Analysis, General Sales Practices, Marketing Strategy and Techniques, Marketing Strategies, Competitive Analysis, Marketing Planning, Strategic Marketing, Outbound Calls, Market Opportunities, Sales, Growth Strategies, Entrepreneurship, Digital Marketing
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Market, Capital Budgeting, Financial Management, Finance, General Finance, Investments, Securities (Finance), Equities, Capital Markets, Decision Making, Return On Investment, Market Data, Risk Management, Cash Flows, Risk Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Cost Estimation, Portfolio Risk, Cost Management, Financial Modeling, Estimation, Portfolio Management, Spreadsheet Software, Accounting, Wealth Management, Financial Planning, Risk Management, Financial Analysis, Investments, Cost Accounting, General Finance, Financial Management, Cash Flows
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Performance Analysis, Performance Improvement, Customer Engagement, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Territory Management, B2B Sales, Regional Sales, Selling Techniques, Sales Management, Consultative Selling, Sales, Sales Strategy, Market Analysis, Sales Process, Market Intelligence, Closing (Sales), Customer Relationship Management (CRM) Software, Competitive Intelligence, Customer Relationship Management, Negotiation
Intermediate · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: User Interface (UI), Graphic and Visual Design, UI/UX Strategy, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Mockups, Layout Design, Web Design, Responsive Web Design, Digital Design, Design, Wireframing, Design Elements And Principles, Usability, Design Strategies, Prototyping
Mixed · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Negotiation, Conflict Management, Strategic Partnership, Cultural Diversity, Overcoming Objections, Intercultural Competence, Cultural Sensitivity, Business Planning, Goal Setting, Influencing, Strategic Thinking, Analysis
Mixed · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Peer Review, Organizational Strategy, Strategic Thinking, Business Research, Milestones (Project Management), Project Management, Executive Presence, Business Strategy, Verbal Strategic Communication, Research Reports, Business Analysis, Strategic Decision-Making, Business Communication, Analysis, Report Writing, Business Writing, Decision Making, Constructive Feedback
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Chemical Engineering, Chemistry, Vibrations, Thermal Management, Mechanical Engineering, Engineering Calculations, Mechanics, Process Engineering, Physical Science, Engineering Analysis, Physics, Numerical Analysis, Mathematical Modeling
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Spreadsheet Software, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Analysis
Intermediate · Guided Project · Less Than 2 Hours

Commonwealth Education Trust
Skills you'll gain: Diversity Awareness, Parent Communication, Cultural Diversity, Relationship Building, Working With Children, Teaching, Community Development, Education and Training, Community Outreach, Student Engagement, Team Collaboration, Ethical Standards And Conduct, Policy Development
Mixed · Course · 1 - 3 Months