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  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.


Popular It Support Courses and Certifications


  • Status: New
    New
    Status: Preview
    Preview
    J

    John Wiley & Sons

    Amp It Up: Leadership for Business Growth

    Skills you'll gain: Growth Strategies, Competitive Analysis, Data-Driven Decision-Making, Culture Transformation, Business Leadership, Employee Engagement, Scalability, Business Strategy, Strategic Leadership, Cross-Functional Collaboration, Entrepreneurship, Organizational Leadership, Organizational Strategy, Market Dynamics, Leadership, Team Management, Growth Mindedness, Business Management, Business Administration, Entrepreneurial Finance

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    Generative AI in Support and Maintenance Training

    Skills you'll gain: AI Security, System Support, Generative AI, Maintainability, AI Enablement, Software Quality (SQA/SQC), Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Support for Visual Processing with Microsoft Word

    Skills you'll gain: Education Software and Technology, Microsoft Office

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Networking, Virtualization, and IT Security

    Skills you'll gain: Network Security, Virtualization, Augmented and Virtual Reality (AR/VR), Network Administration, Virtual Machines, Cloud Computing, Firewall, Virtual Private Networks (VPN), Mobile Security, Network Troubleshooting, Computer Networking, Cloud Security, Wireless Networks, Peripheral Devices

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    IT Career Acceleration: Job Interviews, Resumes & Growth

    Skills you'll gain: LinkedIn, Interviewing Skills, Technical Communication, Verbal Communication Skills, Communication, Business Writing, Professional Networking, Information Technology, Recruitment, Professional Development, Time Management

    Intermediate · Course · 3 - 6 Months

  • C

    Coursera

    Create Customer Support Data with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for IT Systems Analysts and Architects

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Systems Analysis, Stakeholder Communications, LLM Application, Systems Architecture, Solution Architecture, AI Workflows, Software Architecture, Augmented and Virtual Reality (AR/VR), Stakeholder Analysis, Systems Thinking, Responsible AI, Business Communication, Machine Learning, Project Documentation, Context Management, Technical Consulting, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Advanced Credit Risk Modeling - IT Sector

    Skills you'll gain: Financial Statement Analysis, Working Capital, Credit Risk, Financial Analysis, Risk Modeling, Financial Modeling, Financial Data, Risk Analysis, Analysis, Risk Management, Cash Flows, Income Statement, Balance Sheet, Business Metrics, Trend Analysis, Bankruptcies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Dashboards in Qlik Sense: Decision-Support Dashboards

    Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Data Visualization Software, Data Integration, Heat Maps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Geospatial Information and Technology, Data Mapping

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Designing a Customer Support Chatbot Using Flowise

    Skills you'll gain: ChatGPT, User Interface (UI), Web Design, No-Code Development, AI Workflows, User Interface and User Experience (UI/UX) Design, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Quality Assurance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Networking, Security, and IT Operations

    Skills you'll gain: Remote Access Systems, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Virtual Private Networks (VPN), Network Administration, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Change Control, Authentications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    16 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Your World and What Shapes It

    Skills you'll gain: Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Workplace inclusivity, Cultural Diversity, Cultural Sensitivity, Self-Awareness, Organizational Leadership, Social Justice, Adaptability

    Build toward a degree

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular it support courses

  • Amp It Up: Leadership for Business Growth: John Wiley & Sons
  • Generative AI in Support and Maintenance Training : Simplilearn
  • Support for Visual Processing with Microsoft Word: Coursera
  • Advanced Networking, Virtualization, and IT Security: Packt
  • IT Career Acceleration: Job Interviews, Resumes & Growth: Packt
  • Create Customer Support Data with Microsoft Excel: Coursera
  • Generative AI for IT Systems Analysts and Architects: IBM
  • Advanced Credit Risk Modeling - IT Sector: EDUCBA
  • Dashboards in Qlik Sense: Decision-Support Dashboards: Coursera
  • Designing a Customer Support Chatbot Using Flowise: Coursera

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