Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening
★ 5 (7) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Capital Markets, Investment Banking, Market Liquidity, Private Equity, Equities, Securities (Finance), Financial Market, Bidding, Business Valuation, Underwriting, Market Dynamics, Due Diligence, Financial Regulation, Regulatory Requirements
★ 4.8 (16) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media, Social Media Management, Social Media Analytics, Drive Engagement, Social Media Marketing, People Management, Social Media Strategy, Rapport Building, Growth Strategies, Driving engagement, Organizational Skills, Administration
★ 4.9 (7) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Service Management, Operational Excellence, Performance Measurement, Performance Improvement, Customer experience improvement, Sustainability Standards, Team Leadership, Key Performance Indicators (KPIs), Cleanliness, Procedure Development, Overcoming Objections, Auditing
★ 4.8 (13) · Intermediate · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Social Studies, Social Justice, Community Organizing, Social Sciences, Culture, Cultural Diversity, Diversity Awareness, European History, Public Policies, World History, Political Sciences, Advocacy, Journalism, Public Affairs, Governance, Media and Communications, Public History
★ 4.2 (11) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Revenue Management, Sales Strategy, Customer Communications Management, Conversion Funnel Analysis
★ 4.4 (11) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Data Ethics, Sales Operations, Customer Analysis, AI literacy, Artificial Intelligence, Application Programming Interface (API), AI Integrations, Software Design Patterns, Data Security
Advanced · Specialization · 1 - 4 Weeks

Skills you'll gain: Instagram, Facebook, LinkedIn, Content Creation, Social Media Content, Social Media, Graphic Design, Social Media Marketing, Marketing Design, Digital Marketing
★ 5 (6) · Beginner · Guided Project · Less Than 2 Hours

Universidades Anáhuac
Skills you'll gain: Program Implementation, Occupational Health, Program Management, Training Programs, Occupational Hygiene, Benefits Administration, Health And Wellness Coaching, Employee Engagement, Stress Management, Exercise Science, Employee Coaching, Planning, Business Strategies, Health Promotion, Productivity, Overcoming Obstacles, Nutrition and Diet
★ 4.5 (12) · Beginner · Course · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Digital Transformation, Data Management, Data Strategy, Data Modeling, Data Quality, General Data Protection Regulation (GDPR), Business Transformation, Data Governance, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Literacy, Big Data, Regulation and Legal Compliance, Information Privacy, Data Visualization, Business Strategy, Artificial Intelligence
★ 4.1 (7) · Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Data Visualization Software, Empathy, Tableau Software, Interactive Data Visualization, Risk Analysis, Data-Driven Decision-Making, Data Analysis, Risk Management, Empathy & Emotional Intelligence, Stakeholder Analysis, Human Centered Design, Decision Making, User Research, Risk Control, Behavioral Economics, Diversity and Inclusion, Psychology
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Cybersecurity, Network Security, Internet Of Things, Cyber Security Strategy, Infrastructure Security, Cyber Attacks, Communication Systems, Wireless Networks, Network Protocols, Network Architecture, Network Infrastructure, Hardware Architecture, Data Security, Digital Communications, Distributed Computing, Networking Hardware, Information Privacy, Automation
Beginner · Course · 1 - 4 Weeks