IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Process Modeling, Prompt Patterns, Generative AI, Business Workflow Analysis, Systems Analysis, AI Workflows, AI literacy, Process Optimization, Miro AI, Process Mapping, Systems Architecture, Solution Architecture, Software Architecture, Systems Thinking, Responsible AI, Machine Learning, Project Documentation, Stakeholder Communications, Technical Consulting
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data-Driven Decision-Making, Stakeholder Management, Root Cause Analysis, Six Sigma Methodology, Process Improvement, Stakeholder Communications, Lean Six Sigma, Quality Improvement, Stakeholder Engagement, Stakeholder Analysis, Process Improvement and Optimization, Continuous Improvement Process, Process Mapping, IT Service Management, Lean Methodologies, Operational Efficiency, Process Analysis, Pareto Chart, Process Optimization, Service Improvement
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: IT Security Architecture, Information Systems Security, Network Security, Application Security, Security Controls, Security Awareness, Cybersecurity, Cyber Attacks, Encryption, Data Security, Cryptography, Security Strategy, Security Management, Computer Security Awareness Training, Cyber Security Policies, Authorization (Computing), Threat Management, Firewall, Authentications, Identity and Access Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, IT Service Management, Contract Management, Information Technology, Risk Management Framework, Business Transformation, Digital Transformation, Risk Analysis, Risk Management, Business Risk Management, Governance, Operational Analysis, Service Management, Operational Excellence, Technology Solutions, Vendor Contracts, Business Strategy, Strategic Planning
Intermediate · Course · 1 - 3 Months

Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Geographic Information Systems, Geospatial Information and Technology, GIS Software, Geospatial Mapping, Spatial Data Analysis, Spatial Analysis, Global Positioning Systems, Data Analysis, Data Integration, Decision Support Systems
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Business Modeling, Entrepreneurship, New Business Development, Emerging Technologies, Business Strategies, Information Technology, Market Opportunities, Scalability, Strategic Thinking, AI Enablement, Innovation, Team Building, Regulation and Legal Compliance, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agentic systems, Agentic Workflows, Human Computer Interaction, AI Personalization, Experience Design, UI/UX Strategy, Interaction Design, User Experience Design, User Experience, Responsible AI, Human Machine Interfaces, AI Product Strategy, Human Centered Design, Data Ethics, Artificial Intelligence, Automation, Machine Learning, Ethical Standards And Conduct, Technology Strategies
Intermediate · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Diversity Training, Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Cultural Diversity, Diversity Programs, Cultural Responsiveness, Cultural Sensitivity, Leadership Studies, Self-Awareness, Organizational Leadership, Social Justice, Advocacy
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Security Awareness, Data Ethics, Data Security, Technical Communication, AI Workflows, Artificial Intelligence
Beginner · Course · 1 - 3 Months

ISSA (International Sports Sciences Association)
Skills you'll gain: Patient Communication, Medical Support, Mental and Behavioral Health, Treatment Planning, Medical Prescription, Health And Wellness Coaching, Exercise Science, Healthcare Ethics, Collaboration, Athletic Training, Patient Education and Support, Medication Therapy Management, Health Care, Nutrition and Diet, Health Assessment, Nutrition Education, Coaching, Health Education, Nutritional Assessment, Human Development
Beginner · Course · 1 - 3 Months