IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Software Architecture, Functional Requirement, Requirements Analysis, Internet Of Things, Software Design Patterns, Systems Architecture, User Requirements Documents, Android Development, Application Frameworks, Maintainability, Interoperability
★ 4.3 (250) · Mixed · Course · 1 - 3 Months

Samsung
Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Communication
★ 4.5 (10) · Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Issue, Solution Design, Sustainable Development, Design Thinking, Business Planning, Human Centered Design, Sustainable Business, Innovation, Entrepreneurship, Economic Development, Needs Assessment, Business Development, Consumer Behaviour, Market Analysis, Market Research, Market Dynamics, Cultural Sensitivity
★ 4.1 (125) · Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Branding, Diversity Marketing, Brand Strategy, Global Marketing, Marketing Psychology, Consumer Behaviour, Brand Management, Cultural Diversity, Cultural Sensitivity, Culture, Intercultural Competence, Strategic Marketing, Marketing Strategies, Marketing, Psychology
★ 4.7 (185) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, Client Support, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
★ 4.4 (57) · Intermediate · Course · 1 - 4 Weeks
The University of Sydney
Skills you'll gain: Health Technology, Patient Communication, Health Informatics, Telehealth, Clinical Informatics, Health Care, Health Systems, Patient Education and Support, Health Information Management, Health Care Procedure and Regulation, Data Quality, Health Policy, Clinical Data Management, Electronic Medical Record, Digital Communications, Data Management, Data Governance, Data Sharing, Analytics, Data Analysis
★ 4.6 (118) · Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Cyber Threat Intelligence, Human Factors (Security), Threat Management, Security Awareness, Cybersecurity, Computer Security Awareness Training, Cyber Security Strategy, Cyber Risk, Cyber Attacks, Security Management, End User Training and Support, Human Factors, Behavioral Management
★ 4.7 (261) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Project Management Institute (PMI) Methodology, Project Management, Agile Project Management, Project Management Life Cycle, Agile Methodology, Vocabulary
★ 4.7 (39) · Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Digital Transformation, Digital Assets, Business Transformation, Entrepreneurship, Emerging Technologies, Innovation, digital literacy, Business Strategies, Business Modeling, Action Oriented, Market Dynamics, Network Model, Agile Methodology, Product Planning
★ 4.6 (154) · Mixed · Course · 1 - 4 Weeks
Vanderbilt University
Skills you'll gain: AI Enablement, AI Product Strategy, Agentic Workflows, AI powered creativity, Agentic systems, Workforce Management, Scalability, Workforce Planning, Solution Design, Automation, Prompt Engineering, Decision Making
★ 4.7 (35) · Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Conflict Management, Intercultural Competence, Cultural Diversity, Case Studies, Analysis, Value Propositions, Peer Review, Process Design
★ 4.8 (287) · Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Life Support, Emergency and Intensive Care, Patient Evaluation, First Aid, Patient Positioning, Patient Transport, Airway Management, Health Assessment, Emergency Medical Services, Mobility Assistance, Safety Assurance, Clinical Assessment, Trauma Care, Medical History Documentation, Vital Signs, Neurology, Treatment Planning, Patient Safety
★ 4.8 (60) · Beginner · Course · 1 - 4 Weeks