IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Contract Negotiation, Negotiation, Price Negotiation, Mediation, Arbitration, Communication, Business Communication, Intercultural Competence, Conflict Management, Cultural Responsiveness, Cultural Sensitivity, Influencing, Business Ethics, Decision Making, Ethical Standards And Conduct, Planning, Constructive Feedback, Analysis
★ 4.8 (20K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design, Cascading Style Sheets (CSS), Web Design and Development, Front-End Web Development, Hypertext Markup Language (HTML), Web Development Tools, UI Components, Application Frameworks, Web Frameworks, Web Development
★ 4.1 (27) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: React.js, Jest (JavaScript Testing Framework), Front-End Web Development, Unit Testing, UI Components, Web Development Tools, Code Reusability, Test Script Development, Event-Driven Programming, Javascript, Application Programming Interface (API), Development Testing, Data Sharing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Story, Cloud Infrastructure, Cloud Platforms, Agile Software Development, Scrum (Software Development), Agile Methodology, Cloud Computing, Cloud Computing Architecture, Kanban Principles, DevOps, Backlogs, Cloud Services, Cloud Development, Cloud Deployment, Sprint Retrospectives, Cloud Security, Cloud-Native Computing, Devops Tools, Continuous Integration, CI/CD
★ 4.7 (14K) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Excel Formulas, Microsoft Excel, Dashboard, Pivot Tables And Charts, Spreadsheet Software, Microsoft 365, ChatGPT, Data Analysis, Microsoft Office, Data Visualization, Document Management, Project Management Software, Collaborative Software, Data Manipulation, Data Cleansing, Text Mining, Project Management, Data Entry, Generative AI, Data-Driven Decision-Making
★ 4.6 (24K) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, ChatGPT, Generative AI, Commercialization, Product Management, AI Enablement, Google Gemini, Product Lifecycle Management, Stakeholder Communications, Technical Product Management, LLM Application, AI literacy, Customer experience improvement, Team Building, Responsible AI, Stakeholder Engagement, Artificial Intelligence and Machine Learning (AI/ML), Creativity
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

Yonsei University
Skills you'll gain: Language Learning, Grammar, Writing, Vocabulary, Literacy, Oral Comprehension, Culture
★ 4.9 (54K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Microsoft Power Platform, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Word, Microsoft Excel, Spreadsheet Software, Power Platform Architecture & Technical Design, No-Code Development, Data Visualization, Collaborative Software, Microsoft Office, Data Integration, Presentations, Data Analysis
★ 4.7 (7.5K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Patterns, Google Gemini, Generative AI, AI literacy, Model Training, Technology Roadmaps, AI Integrations, Google Sheets, Critical Thinking, Innovation
★ 4.8 (25K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Prompt Engineering Tools, Containerization, Firewall, Virtual Networking, Network Architecture, Infrastructure As A Service (IaaS), Network Planning And Design, Prompt Patterns, Network Routing, Virtual Private Networks (VPN), Dashboard Creation
★ 4.7 (50K) · Intermediate · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Return On Investment, Accrual Accounting, Financial Accounting, Capital Budgeting, Financial Reporting, Accruals, Accounting, Finance, Inventory Accounting, Financial Analysis, Balance Sheet, Financial Acumen, Portfolio Management, Income Statement, Financial Forecasting, Equities, Generally Accepted Accounting Principles (GAAP), Corporate Finance
★ 4.6 (14K) · Beginner · Specialization · 3 - 6 Months

Multiple educators
Skills you'll gain: Email Security, Digital Forensics, Network Security, Cloud Infrastructure, Incident Response, Incident Management, Cloud Platforms, Business Continuity Planning, Penetration Testing, Computer Security Incident Management, Business Continuity, Security Controls, System Configuration, Generative AI, Data Storage, Peripheral Devices, Cybersecurity, Application Security, Information Technology, Cryptography
★ 4.7 (16K) · Beginner · Professional Certificate · 3 - 6 Months