IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of London
Skills you'll gain: Cryptography, Cryptographic Protocols, Application Security, Cybersecurity, Data Security, Encryption, Vulnerability Assessments, Information Systems Security, Key Management, Public Key Infrastructure, Mobile Security, Data Integrity
★ 4.6 (77) · Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Data Mining, Database Design, Scalability, Database Systems, Relational Databases, Unstructured Data, Transaction Processing, Database Architecture and Administration, Systems Design, Database Software, Big Data, Database Development, Data Architecture, NoSQL, Data Processing, Maintainability, Apache Hadoop
★ 4.3 (40) · Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Health Informatics, Azure Active Directory, Medical Privacy, Cloud Security, Health Care, Identity and Access Management, Real Time Data, Data Infrastructure, Model Training, Patient Education and Support, AI Security, Microsoft Azure, Clinical Data Management, Clinical Monitoring, Health Technology, Image Analysis, Data Visualization Software, Patient Communication, Generative AI, AI Integrations
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Software Architecture, Systems Development Life Cycle, Systems Architecture, Systems Thinking, Software Design Patterns, Stakeholder Communications, Business Analysis Tools, Systems Analysis, Data Flow Diagrams (DFDs), Stakeholder Management, Stakeholder Engagement, Data Architecture, Development Environment
★ 4.9 (23) · Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Community Development, Socioeconomics, Crisis Management, Creativity, Social Impact, Cultural Diversity, Social Sciences, Sustainable Development, Innovation, Decision Making, Economic Development, Human Development, Demography, Economics, International Relations, Diversity and Inclusion
★ 4.6 (157) · Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management
★ 4.7 (94) · Beginner · Course · 1 - 4 Weeks

Royal Holloway, University of London
Skills you'll gain: Human Factors (Security), Cyber Threat Intelligence, Cybersecurity, Cyber Attacks, Security Awareness, Social Sciences, Exploitation techniques, Culture, Psychology, Rapport Building, Persuasive Communication
★ 4.8 (124) · Beginner · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, Professional Networking, Branding, Negotiation, Writing, Resource Utilization, Financial Planning
★ 4.7 (63) · Beginner · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Vibrations, Structural Engineering, Structural Analysis, Engineering Analysis, Civil Engineering, Geostatistics, Hazard Analysis, Mechanics, Engineering, Scientific, and Technical Instruments, Failure Analysis, Physical Science, Simulation and Simulation Software, Mathematical Modeling, Experimentation, Laboratory Testing
★ 4.2 (40) · Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Intercultural Competence, Team Management, Team Building, Cultural Diversity, Cultural Sensitivity, Cultural Responsiveness, Team Collaboration, Interpersonal Communications, Culture, Conflict Management, Communication Strategies, Diversity Awareness, Non-Verbal Communication, Communication, Constructive Feedback
★ 4.6 (54) · Intermediate · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Game Design, Peer Review, Storytelling, Video Game Development, Writing and Editing, Writing, Content Creation, Creative Thinking, Constructive Feedback, Visual Storytelling, Multimedia
★ 4.4 (66) · Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Manufacturing Processes, Augmented and Virtual Reality (AR/VR), Augmented Reality, Materials science, Industrial Engineering, Production Process, Process Analysis
★ 4.8 (21) · Beginner · Course · 1 - 3 Months