IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Stress Management, Time Management, Personal Development, Emotional Intelligence, Self-Awareness, Stress First Aid
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Data-Driven Marketing, Customer Relationship Building, Customer Data Management, Marketing Channel, Marketing Analytics, Online Advertising, Customer Engagement, Marketing Effectiveness, AI Personalization, Data Ethics, Digital Marketing
Intermediate · Specialization · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Data Mining, Database Design, Scalability, Database Systems, Relational Databases, Unstructured Data, Transaction Processing, Database Architecture and Administration, Systems Design, Database Software, Big Data, Database Development, Data Architecture, NoSQL, Data Processing, Maintainability, Apache Hadoop
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, Network Security, Security Controls, General Networking, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Distributed Denial-Of-Service (DDoS) Attacks, Network Infrastructure, System Configuration, Network Architecture, Intrusion Detection and Prevention, Hardening, Remote Access Systems, Authentications
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Hardware Troubleshooting, 3D Modeling, Design Software, Electronic Hardware, Manufacturing Processes, Digital Design, Mechanical Design, Control Systems, Materials science, Electronic Components, Mechanical Engineering, Machine Controls, Maintenance, Repair, and Facility Services, Open Source Technology
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Excel Macros, Microsoft Excel, Visual Basic (Programming Language), Simulations, Code Review, User Interface (UI), Spreadsheet Software, Automation, Data Management
Advanced · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Incident Response, Cyber Threat Hunting, Computer Security Incident Management, Incident Management, Intrusion Detection and Prevention, Cyber Threat Intelligence, Continuous Monitoring, Threat Detection, Cyber Security Strategy, Security Strategy, Cloud Security, Disaster Recovery, Threat Management, Firewall, Network Security, Cybersecurity, Cloud Services, AI Security, Network Monitoring, Cloud Management
Advanced · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Sustainable Systems, Sustainable Development, Transportation Operations, Case Studies, Economic Development, Land Management, Land Development, Community Development, Traffic Flow Optimization, Community Outreach
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Database Application, Project Schedules, Milestones (Project Management), Database Software, Calendar Management, Databases, Relational Databases, Project Management, Content Management Systems, Client Support, Process Management, Project Documentation, Document Management, Process Improvement and Optimization, User Accounts
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Pain Management, Hospice, Patient Evaluation, Psychosocial Assessments, Respiratory Care, Respiratory Therapy, Clinical Assessment, Caregiving, Stress Management, Patient Education And Counseling, Patient Education and Support, Chronic Diseases, Mental Status Examination, Nutritional Assessment, Pharmacotherapy, Nutrition and Diet, Physiology, Pharmacology
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Construction Engineering, Civil Engineering, Structural Analysis, Building Codes, Building Services Engineering, Electrical Systems, Public Works, Electric Power Systems, Transportation Operations, Building Information Modeling, Construction Management, Structural Engineering, Construction, Traffic Flow Optimization, Engineering Analysis, Simulation and Simulation Software, Drafting and Engineering Design, Contract Management, Engineering Practices, Laboratory Testing
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Interactive Data Visualization, Data Storytelling, Data Presentation, Data Visualization, Business Intelligence, Dashboard Creation, Business Intelligence Software, Data-Driven Decision-Making, Customer Analysis, Data Modeling, Data Analysis, Data Integration, Advanced Analytics, Spatial Data Analysis, Exploratory Data Analysis, Statistical Analysis, Data Transformation, Decision Support Systems, Collaborative Software, Data Validation
Advanced · Specialization · 1 - 3 Months