IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Project Management Software, Project Management, Project Coordination, Workflow Management, Collaborative Software, Project Planning, Team Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Microservices, Spring Boot, Software Architecture, API Gateway, Spring Framework, Cloud-Native Computing, Service Oriented Architecture, Load Balancing, Cloud Computing, Software Design Patterns, Scalability, Restful API, Service Management, Network Routing
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Lesson Planning, Interactive Learning, Pedagogy, Driving engagement, Instructional Strategies, Digital pedagogy, Blended Learning, Collaborative Software, Instructional Design, Adult Learning Principles, digital literacy, Information Privacy
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Inquiries, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Communication Strategies, Interpersonal Communications, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Edureka
Skills you'll gain: Data Governance, Governance, Data Management, Compliance Management, Data Architecture, Compliance Training, Cloud Solutions, General Data Protection Regulation (GDPR), Data Strategy, Regulatory Compliance, Security Controls, Data Security, Cloud Security, Metadata Management, Information Management, Data Integrity, Data Quality, Data Access, Cloud Computing, Risk Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Image Analysis, Computer Vision, Deep Learning, Convolutional Neural Networks, Machine Learning Methods, Data Ethics, Microsoft Excel, Generative AI, Excel Formulas, Responsible AI, Data Transformation, Linear Algebra, Feature Engineering, Digital Signal Processing
Build toward a degree
Beginner · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Collaborative Software, Telecommuting, Team Collaboration, Human Computer Interaction, Social Impact, Social Network Analysis, Interaction Design, Social Sciences, Driving engagement, Digital Communications
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Statistical Reporting, Data Visualization, Big Data, SQL, Interactive Data Visualization, Query Languages, Data Import/Export, Google Cloud Platform, Data Warehousing, Data Sharing, Analytics
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Statistical Analysis, Policy Analysis, Research, and Development, Program Evaluation, Policy Analysis, Data Analysis, Statistical Methods, Public Policies, Statistical Hypothesis Testing, Statistical Programming, Analytics, Policy Development, Data Analysis Software, Analytical Skills, Statistical Software, Forecasting, R Programming, Research Design, Time Series Analysis and Forecasting, Statistical Inference, Ggplot2
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: Cryptography, Cryptographic Protocols, Application Security, Cybersecurity, Data Security, Encryption, Vulnerability Assessments, Information Systems Security, Key Management, Public Key Infrastructure, Mobile Security, Data Integrity
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Atlassian
Skills you'll gain: Issue Tracking, Collaborative Software, Workflow Management, Project Management Software, Role-Based Access Control (RBAC), Administration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Child Development, Human Development, Gerontology, Mental Health Therapies, Psychotherapy, Clinical Psychology, Childhood Education and Development, Pediatrics, Mental Health Diseases and Disorders, Mental Health, Mental Health Counseling, Working With Children, Developmental Disabilities, Psychology, Geriatrics, Behavioral Health, Psychosocial Assessments
Beginner · Course · 1 - 4 Weeks