IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, Client Support, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
★ 4.4 (59) · Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Data Security, Security Testing, Threat Detection, Cyber Threat Intelligence, Cyber Attacks, Cyber Risk, Cyber Security Strategy, AI Integrations, Intrusion Detection and Prevention, Cyber Threat Hunting, Data Management, Cybersecurity, Cyber Governance, Artificial Intelligence and Machine Learning (AI/ML), Security Management, Security Awareness, Security Strategy, AI Product Strategy, Security Software, Generative AI
★ 4.7 (49) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Security Management, Incident Response, Vulnerability Assessments, Computer Security Incident Management, Threat Management, IT Management, Vulnerability Management, Security Strategy, Cyber Governance, Risk Management Framework, Cyber Security Strategy, Cyber Security Policies, Information Assurance, Security Controls, Cyber Risk, Disaster Recovery
★ 4.5 (31) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Surveys, Data Collection, Analysis, Business Research, Data Analysis, User Feedback, Market Research, Business Software
★ 4.5 (430) · Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Diversity Awareness, Intercultural Competence, Teamwork, Diversity Equity and Inclusion Initiatives, Cultural Sensitivity, Cultural Diversity, Collaboration, Verbal Communication Skills, Student Support and Services, Advocacy, Professional Development, English Language, Research, Professionalism, Higher Education, Communication, Adaptability, Communication Strategies, Public Speaking, Writing
★ 4.3 (59) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Brand Management, Brand Strategy, Branding, Marketing Analytics, Data-Driven Decision-Making, Sustainable Business, Governance, Stakeholder Engagement, Storytelling, Growth Strategies, Innovation, Communication
★ 4.7 (191) · Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Life Support, Emergency and Intensive Care, Patient Evaluation, First Aid, Patient Positioning, Patient Transport, Airway Management, Health Assessment, Emergency Medical Services, Mobility Assistance, Safety Assurance, Clinical Assessment, Trauma Care, Medical History Documentation, Vital Signs, Neurology, Treatment Planning, Patient Safety
★ 4.8 (60) · Beginner · Course · 1 - 4 Weeks

Universitat de Barcelona
Skills you'll gain: European History, Writing, Art History, Case Studies
★ 4.4 (112) · Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, AI Enablement, AI Orchestration, AI Workflows, Agentic Workflows, Dashboard Creation, Claude Code, Decision Intelligence, AI Product Strategy, Plan Execution, Anthropic Claude, AI Personalization, Agentic systems, Generative AI, ChatGPT, Prompt Engineering, Multimodal Prompts, AI Integrations, Prompt Engineering Tools, Prompt Patterns
★ 4.9 (21) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Speech Language Pathology, Pediatrics, Speech Therapy, Communication Disorders, Language Disorders, Child Health, Parent Communication, Disabilities, Developmental Disabilities, Childhood Education and Development, Neurology, Sensory Systems Analysis, Public Health, Child Development, Rehabilitation, Diagnostic Tests, Public Health and Disease Prevention, Patient Treatment, Special Education, Clinical Assessment
★ 4.9 (238) · Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Design Thinking, Healthcare Project Management, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Thinking, Innovation, Brainstorming, Project Management, Problem Management, Needs Assessment, Clinical Practices, User Centered Design, Process Modeling
★ 4.8 (203) · Mixed · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Communication
★ 4.5 (10) · Beginner · Course · 1 - 4 Weeks