IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Employee Surveys, Data Collection, Analysis, Business Research, Data Analysis, User Feedback, Market Research, Business Software
Beginner · Guided Project · Less Than 2 Hours
École Polytechnique
Skills you'll gain: Semiconductors, Materials science, Electrical Engineering, Sustainable Technologies, Energy and Utilities, Physics, Electronic Components, Manufacturing Processes
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Speech Language Pathology, Pediatrics, Speech Therapy, Communication Disorders, Language Disorders, Child Health, Parent Communication, Disabilities, Developmental Disabilities, Childhood Education and Development, Neurology, Sensory Systems Analysis, Public Health, Child Development, Rehabilitation, Diagnostic Tests, Public Health and Disease Prevention, Patient Treatment, Special Education, Clinical Assessment
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Computer-Aided Design, AutoCAD, Design Software, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design
Beginner · Guided Project · Less Than 2 Hours

Samsung
Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Communication
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Stress Management, Time Management, Personal Development, Emotional Intelligence, Self-Awareness, Stress First Aid
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Oral Expression, Human Learning, Education Software and Technology, Technical Communication, Education and Training, Writing, Community Outreach, Learning Theory, Pedagogy, Research, Technical Writing, Scientific Methods, Media and Communications, Science and Research, Persuasive Communication, Program Evaluation, Interviewing Skills, Photography, Instructional Design, Psychology
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Exploratory Data Analysis, Data-Driven Decision-Making, Data Analysis, Statistical Reporting, Data Management, Data Literacy, Analysis, Workflow Management, Analytical Skills, Statistical Inference, Team Management, Statistical Modeling, Data Synthesis, Data Presentation, Descriptive Analytics, Team Leadership, Statistical Methods, Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Fraud detection, Generative Model Architectures, AI Personalization, Financial Regulation, Law, Regulation, and Compliance, Regulatory Compliance, Predictive Analytics, Financial Services, Financial Regulations, AI Security, Personalized Service, Payroll Reporting, Financial Trading, Market Data, Retail Banking, Predictive Modeling, Financial Reporting, Prompt Engineering, FinTech
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Integration, Health Informatics, Data Dictionary, Health Systems, Metadata Management, Health Care, Data Mapping, Healthcare Industry Knowledge, Value-Based Care, Health Information Management, Taxonomy, Care Coordination, Health Policy, Data Literacy, Clinical Data Management, Clinical Informatics, ICD Coding (ICD-9/ICD-10), Health Care Procedure and Regulation, Data Quality, Medical Terminology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Bash (Scripting Language), Network Monitoring, Cyber Security Assessment, System Configuration, Digital Forensics
Intermediate · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Disabilities, Student Support and Services, Special Education, Diversity Awareness, Higher Education, Interpersonal Communications, Advocacy, Diversity Equity and Inclusion Initiatives, Empathy & Emotional Intelligence, Case Studies
Beginner · Course · 1 - 4 Weeks