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  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Popular It Support Courses and Certifications


  • G

    Google

    Operating Systems and You: Becoming a Power User

    Skills you'll gain: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, System Support, User Provisioning, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management

    ★ 4.7 (30K) · Beginner · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • P

    Packt

    Apple Certified Support Professional 10.14

    Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), Apple software proficiency, File Management, Knowledge of Apple Software, TCP/IP, User Provisioning, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Enterprise Application Management, Network Support, Software Installation, General Networking, Data Management

    ★ 4.7 (19) · Beginner · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • P

    Pearson

    Information Systems Management

    Skills you'll gain: IT Management, Information Systems, Management Information Systems, Information Management, Managed Services, Organizational Strategy, Security Management, Governance Risk Management and Compliance, Technology Strategies, Innovation, Resource Allocation, Information Systems Security, Governance, Digital Transformation, Resource Utilization, Security Strategy, Risk Management, Business Transformation, Organizational Structure, Technical Communication

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • M

    Microsoft

    Technical Diagnostics and Troubleshooting Techniques

    Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Technical Support, Computer Hardware, Problem Management, Generative AI, Debugging, Technical Communication, Network Monitoring, Network Performance Management, Microsoft Windows, System Monitoring, Operating Systems, Mac OS, Technical Documentation

    ★ 4.8 (179) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • A

    Akamai Technologies, Inc.

    Akamai Customer Consulting and Support

    Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Scripting Languages, Web Development, Data Structures, Data Analysis, Software Development

    ★ 4.7 (387) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free Trial
    Free Trial
  • P

    Packt

    CompTIA IT Fundamentals+ (FC0-U61)

    Skills you'll gain: Database Software, Hardware Troubleshooting, Networking Hardware, Database Theory, Database Management Systems, Computer Networking, Network Support, Network Protocols, Security Software, Cybersecurity, Encryption, Security Awareness, Computer Literacy, Browser Compatibility, Program Development, Computing Platforms, Computer Programming, System Software, Authentications, Database Management

    ★ 4.5 (12) · Beginner · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • A

    Amazon Web Services

    AWS Cloud Support Associate

    Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Cloud Computing, Technical Support and Services, Web Applications, Information Technology, Customer Service, Software Development

    ★ 4.8 (6.9K) · Beginner · Professional Certificate · 3 - 6 Months

  • D

    Dell

    Dell Technologies Technical Customer Support Specialist

    Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Cybersecurity, Process Improvement, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Cyber Attacks, Technical Support, Operating System Administration, Technical Support and Services

    ★ 4.5 (52) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free Trial
    Free Trial
  • J

    Johns Hopkins University

    Healthcare Data Security, Privacy, and Compliance

    Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Cloud Security, Encryption, Personally Identifiable Information, Health Informatics, Health Information Management and Medical Records, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Health Technology, Information Privacy, Cloud Computing, Patient Safety

    ★ 4.8 (476) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • P

    Packt

    IT Service Management Excellence – ITIL 4 Foundation Program

    Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Service Improvement, Information Technology Operations, IT Management, Service Level, Information Technology, Continuous Improvement Process, Governance, Problem Management, Asset Management, Configuration Management, Operations Management, Operational Efficiency, Business Relationship Management, Customer experience improvement, Incident Management, Application Frameworks, Problem Solving

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Performance Analysis, Performance Improvement, Customer Engagement, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management

    ★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • L

    Logical Operations

    ITIL 4 Awareness

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Information Technology, Information Technology Operations, Operations Management, Asset Management, Operations

    Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
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In summary, here are 10 of our most popular it support courses

  • Operating Systems and You: Becoming a Power User: Google
  • Apple Certified Support Professional 10.14: Packt
  • Information Systems Management: Pearson
  • Technical Diagnostics and Troubleshooting Techniques: Microsoft
  • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
  • CompTIA IT Fundamentals+ (FC0-U61): Packt
  • AWS Cloud Support Associate: Amazon Web Services
  • Dell Technologies Technical Customer Support Specialist: Dell
  • Healthcare Data Security, Privacy, and Compliance: Johns Hopkins University
  • IT Service Management Excellence – ITIL 4 Foundation Program: Packt

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