IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Hebrew University of Jerusalem
Skills you'll gain: Computer Architecture, Computer Hardware, Computer Engineering, Computer Science, Computational Logic, Programming Principles, Computer Programming, System Design and Implementation, Program Development, Data Storage
Mixed · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Logistics, Transportation Operations, Supply Chain Management, Supply Chain, Customer Service, Operating Cost
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Data Lakes, Amazon DynamoDB, Amazon Web Services, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Event-Driven Programming, Cloud Security, Solution Architecture, Data Visualization, Cloud Storage, Data Architecture, Cloud Computing Architecture, API Gateway, Software Architecture
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Operating System Administration, Network Troubleshooting, Computer Networking, Information Systems Security, Cloud Management, Linux, IT Infrastructure, Network Security, Application Security, Microsoft Windows, Network Protocols, Cybersecurity, TCP/IP, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Help Desk Support, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Warehousing, SQL, Apache Hadoop, Database Design, Data Security, Linux Commands, Data Migration, Data Governance, Apache Spark, Bash (Scripting Language), Extract, Transform, Load, Shell Script, IBM DB2, Cloud Storage, Data Architecture, Data Management, Data Integration, Relational Databases, File Management, Database Management
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Intermediate · Course · 3 - 6 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Crisis Intervention, Emergency Response, First Aid, Emergency Services, De-escalation Techniques, Stress Management, Disabilities, Trauma Care, Mental Health, Family Support, Psychology, Cultural Sensitivity, Working With Children, Child Development, Interpersonal Communications, Patient Communication
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Cross-Functional Collaboration, IT Management, Collaborative Software, Accountability, Team Oriented, Communication, Coordinating, Virtual Teams, Constructive Feedback, Drive Engagement, Editing, Stakeholder Engagement, Digital Communications, Peer Review, Business Strategies, Content Strategy, Business Acumen
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Analysis, Business Process, Business Analysis, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, AI Workflows, Context Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Development Life Cycle, Software Architecture, Software Design, Software Development Methodologies, Software Design Patterns, Development Environment, Unified Modeling Language, Software Engineering, Web Applications, Software Development, Application Deployment, Programming Principles, Front-End Web Development, Back-End Web Development, Python Programming, Software Versioning
Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Probability, Graphing, Algebra, Bayesian Statistics, Arithmetic, Data Science, Calculus, General Mathematics
Beginner · Course · 1 - 4 Weeks