IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: User Story, Cloud Deployment, CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, OpenShift, Istio, Kubernetes, Test Driven Development (TDD), Application Deployment, Devops Tools, Gherkin (Scripting Language), Jenkins, Agile Software Development, Scrum (Software Development), DevOps, Secure Coding, Grafana, System Monitoring, Agile Methodology
★ 4.7 (8.2K) · Intermediate · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Data-Driven Marketing, Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Advanced Analytics, Business Analytics, Analytics, Predictive Modeling, Customer Data Management, Consumer Behaviour, Data Collection, Model Optimization, Revenue Management, Regression Analysis, Business Marketing, Correlation Analysis
★ 4.6 (12K) · Mixed · Course · 1 - 3 Months

Yale University
Skills you'll gain: Applied Behavior Analysis, Behavior Management, Positive Behavior Support, Parent Communication, Behavioral Management, Mental Health, Working With Children, Habit Formation, Community Mental Health Services, Family Support, Mental and Behavioral Health, Child Development, Constructive Feedback, Problem Solving
★ 4.9 (3.2K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Wrangling, Exploratory Data Analysis, Model Evaluation, Data Cleansing, Data Preprocessing, Data Manipulation, Data Analysis, Data Processing, Model Training, Scatter Plots, Statistical Analysis, Predictive Modeling, Regression Analysis, Statistical Methods, Data Transformation, Feature Engineering, Data Import/Export, Scientific Visualization, Data Visualization, Python Programming
★ 4.7 (20K) · Intermediate · Course · 1 - 3 Months
Skills you'll gain: Sprint Retrospectives, Stakeholder Communications, Quality Assessment, Project Management, Quality Management, Quality Assurance, Milestones (Project Management), Stakeholder Management, Project Management Life Cycle, Stakeholder Engagement, AI Enablement, Interviewing Skills, Project Scoping, Meeting Facilitation, Smart Goals, Project Documentation, Project Planning, Discussion Facilitation, Communication Planning, Problem Solving
★ 4.9 (13K) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Storytelling, Data Ethics, Data Analysis, Data-Driven Decision-Making, Analytics, Workflow Management, Data Science, Advanced Analytics, Analytical Skills, Business Solutions, Technical Communication, Process Design, Project Management, Communication, Stakeholder Communications, Machine Learning
★ 4.7 (4K) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Power BI, Data Analysis, Timelines, Data Management, Data Entry, Data Presentation
★ 4.7 (5.7K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Musical Composition, Music Theory, Music, Peer Review, Music Performance, Post-Production, Storytelling, Instrumental Music, Media Production, Writing and Editing, Editing, Oral Expression, Organizational Skills, Writing
★ 4.8 (3.3K) · Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Teamwork, Business Writing, Constructive Feedback, Conflict Management, Diversity and Inclusion, Collaboration, Team Building, Diversity Awareness, Business Correspondence, Business Communication, Team Collaboration, Recognizing Others, Motivational Skills, Decision Making, Collaborative Software, Writing, Team Motivation, Performance Management, Staff Management, Grammar
★ 4.8 (11K) · Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Applied Machine Learning, Responsible AI, Data Ethics, Machine Learning, Supervised Learning, Artificial Intelligence, Reinforcement Learning, Artificial Neural Networks, Deep Learning, Anomaly Detection, Dimensionality Reduction
★ 4.9 (5.7K) · Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Convolutional Neural Networks, Computer Vision, Image Analysis, Transfer Learning, Deep Learning, Fine-tuning, Artificial Neural Networks, Tensorflow, Applied Machine Learning, Data Preprocessing, Embeddings, Model Training, Network Architecture
★ 4.9 (43K) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer experience improvement, Customer Service, Customer Insights, Customer Relationship Building, Constructive Feedback, Customer Retention, Customer Engagement, Customer experience strategy (CX), Customer Advocacy, Surveys, Emotional Intelligence, Business Intelligence, Service Management, Business Strategies, Growth Strategies, Business, Business Management, IT Service Management, Culture
Mixed · Course · 1 - 4 Weeks