IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Risk, Cyber Attacks, Cyber Governance, Cyber Security Strategy, Security Management, Data Security, Infrastructure Security, Threat Modeling, Computer Security, Security Awareness, Risk Management, Enterprise Security, Vulnerability, Governance, General Networking, Public Safety and National Security, Threat Detection, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Security, Public Key Infrastructure, Encryption, Network Security, Cryptography, IT Security Architecture, Cybersecurity, Endpoint Detection and Response, Hardening, Data Security, Cyber Threat Hunting, Cryptographic Protocols, Advanced Encryption Standard (AES), Key Management, Authorization (Computing), Cyber Attacks, Information Technology, Computer Security Incident Management, Cyber Security Strategy, Technical Support and Services
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Bioinformatics, Unix Commands, grep, Biostatistics, R (Software), Exploratory Data Analysis, Statistical Analysis, Unix Shell, Unix, Data Science, Data Management, Statistical Methods, Information Management, Command-Line Interface, Statistical Hypothesis Testing, Data Structures, Big Data, Molecular Biology, R Programming, Python Programming
Intermediate · Specialization · 3 - 6 Months
University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Multimedia, Language Learning, Content Creation, Language Competency, Photo/Video Production and Technology, Writing, Electronic Media, Oral Comprehension, Digital Publishing
Intermediate · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Design Thinking, Accounting, Innovation, Journey Mapping, Process Design, Entrepreneurship, Philanthropy, Leadership Development, Corporate Sustainability, Stakeholder Engagement, Professional Development, Business Ethics, Organizational Leadership, Finance, HR Tech
Beginner · Specialization · 3 - 6 Months
Duke University
Skills you'll gain: Probability, Graphing, Algebra, Bayesian Statistics, Data Science, Calculus, General Mathematics, Applied Mathematics, Derivatives
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Data Structures, Graph Theory, Algorithms, Bioinformatics, Data Storage, Development Testing, Theoretical Computer Science, Computational Thinking, Network Analysis, Computer Programming, Programming Principles, Python Programming, C and C++, Infectious Diseases, Java Programming, Java, Rust (Programming Language), Javascript, Software Testing, Debugging
Intermediate · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Pandas (Python Package), Data Manipulation, NumPy, Data Processing, Data Cleansing, Data Wrangling, Data Transformation, Data Preprocessing, Data Science, Statistical Analysis, Data-Driven Decision-Making, Pivot Tables And Charts, Data Analysis, Statistical Methods, Python Programming, Data Import/Export, Scripting Languages, Probability & Statistics, Programming Principles, Text Mining
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Cleansing, Data Manipulation, Jupyter, Data Preprocessing, Business Analytics, Business Analysis, Model Deployment, Model Evaluation, Data Modeling, Data Processing, Business Research, Data Science, Analysis, Data Collection, Analytical Skills, Data Quality, Data Analysis, Software Development Methodologies, Model Training, Data Mining
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Agile Methodology, Revenue Recognition, Project Estimation, Organizational Structure, Organizational Leadership, Accrual Accounting, Financial Statements, Organizational Strategy, Accruals, Business Ethics, Change Management, Cash Flows, Accounting, Financial Statement Analysis, Leadership and Management, Financial Accounting, Waterfall Methodology, Milestones (Project Management), Project Management
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Northwestern University
Skills you'll gain: Marketing Budgets, Blogs, Social Media Analytics, Social Media Marketing, Integrated Marketing Communications, Social Media, Peer Review, Social Media Management, Key Performance Indicators (KPIs), Social Media Strategy, Business Marketing, Real Time Data, Marketing Effectiveness, Content Marketing, Strategic Marketing, Driving engagement, Marketing Strategies, Analytics, Digital Marketing, ChatGPT
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Workflow Management, IT Automation, Business Process Automation, AI Enablement, AI literacy, Scripting, AI Workflows, Automation, AI Integrations, Document Management, Collaborative Software, Generative AI, Artificial Intelligence, Data Entry, Application Programming Interface (API), Restful API
Intermediate · Course · 3 - 6 Months