IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Wesleyan University
Skills you'll gain: Social Sciences, Psychology, Persuasive Communication, Sociology, Empathy & Emotional Intelligence, Behavior Management, Conflict Management, Research, Diversity Awareness, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Linear Algebra, NumPy, Applied Mathematics, Machine Learning Algorithms, Jupyter, Algorithms, Python Programming
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Unified Modeling Language, JSON, Object Oriented Programming (OOP), File I/O, Software Design, Debugging, Object Oriented Design, Data Processing, Web Scraping, Unit Testing, Programming Principles, Program Development, Python Programming, Data Import/Export, Restful API, Image Analysis, Data Manipulation, Jupyter, Computer Programming, Data Structures
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Customer Retention, Active Listening, Customer Service, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Customer Support, Verbal Communication Skills, Emotional Intelligence, Professionalism
Mixed · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Apache Spark, Model Evaluation, Apache Hadoop, Data Integration, Exploratory Data Analysis, Big Data, Classification Algorithms, Graph Theory, Data Pipelines, Database Design, Data Modeling, Regression Analysis, Data Mining, Data Management, Applied Machine Learning, Data Preprocessing, Data Infrastructure, Data Presentation, Data Processing, MongoDB
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Sales Presentation, Sales Presentations, Concision, Graphic and Visual Design, Presentations, Value Propositions, Data Presentation, Layout Design, Design Elements And Principles, Verbal Communication Skills, Public Speaking, Persuasive Communication, Sales Support, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, No-Code Development, Spreadsheet Software, Microsoft Office, Power Apps Component Framework, Microsoft Outlook, Presentations, Data Analysis
Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Applied Behavior Analysis, Behavior Management, Positive Behavior Support, Parent Communication, Mental Health Diseases and Disorders, Working With Children, Child Development, Adaptability, Problem Solving
Beginner · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Music Theory, Music, Classical Music, Musical Composition
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Healthcare Project Management, Health Technology, Change Control, Health Systems, Health Policy, Informatics, Health Care, Medical Records, Health Care Administration, Healthcare Industry Knowledge, Health Information Management, Clinical Leadership, Decision Support Systems, Solution Design, Health Information Management and Medical Records, IT Management, Electronic Medical Record System, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Generative AI, ChatGPT, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Augmented and Virtual Reality (AR/VR), Machine Learning
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Legal Technology, Legal Research, Responsible AI, Legal Risk, Legal Discovery, Electronic Discovery, Data Ethics, Legal Support, Legal Writing, Contract Review, Law, Regulation, and Compliance, Law Practice Management Software, Legal Strategy, Regulation and Legal Compliance, AI Enablement, Information Privacy, Business Process Automation, Artificial Intelligence and Machine Learning (AI/ML), Intellectual Property, Generative AI
Beginner · Course · 1 - 3 Months