Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

Chris Croft Training
Skills you'll gain: Professional Networking, Customer Retention, Sales Presentation, Consultative Selling, Customer Service, Selling Techniques, Negotiation, Communication, Customer Relationship Building, General Sales Practices, Trustworthiness, Influencing, Price Negotiation, Sales, Business Communication, Customer Engagement, Customer Relationship Management, Sales Development, Customer Success Management, Leadership
Mixed · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Sales Prospecting, Sales Process, Customer Acquisition Management, Sales, Prospecting and Qualification, Account Strategy, Sales Strategy, Customer Analysis, Lead Generation, Value Propositions, General Sales Practices, Selling Techniques, Sales Management, Customer Insights, Business Research, Customer Relationship Management, Strategic Marketing, Negotiation, Planning, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Engineering Tools, Anomaly Detection, Risking, Reconciliation, Financial Data, General Ledger, Financial Modeling, Financial Auditing, Auditing, Financial Controls, Financial Forecasting, Generative AI, Finance, Financial Analysis, Audit Planning, Financial Planning, Data Mapping, Cyber Governance
Beginner · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Content Marketing, Content Performance Analysis, Content Scheduling, Content Strategy, Marketing Strategy and Techniques, Content Development and Management, Campaign Planning, Social Media Campaigns, Search Engine Optimization, Social Media Marketing, Large Language Modeling, Content Optimization, Copywriting, Digital Marketing Campaigns, ChatGPT, Marketing Analytics, Competitive Analysis, Generative AI, Relationship Building, Drive Engagement
★ 4.5 (6.6K) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Planogram, Inventory and Warehousing, Product Assortment, Retail Management, Global Marketing, Merchandising, Warehouse Operations, Warehouse Management, Reverse Logistics, Inventory Management System, Marketing, Supply Chain, Operations Management, Warehousing, Logistics, Product Management, Business Strategy, Sales, Operational Efficiency, Customer Relationship Management
Beginner · Specialization · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Data Literacy, Dashboard Creation, Data Visualization, Data-Driven Decision-Making, Data Analysis, Analytics, Data Ethics, Analysis, Workforce Planning, Human Resource Management, Human Resources, Performance Improvement, Personally Identifiable Information, Trend Analysis, Key Performance Indicators (KPIs), Decision Support Systems, Information Privacy
Intermediate · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Active Listening, Surveys, Customer Relationship Building, Customer Service, Team Oriented, Customer Retention, Team Collaboration, User Feedback, Team Building, Customer Relationship Management, Loyalty Programs, Customer Insights, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer experience strategy (CX), Customer Analysis, Service Design, Entrepreneurship, Data Presentation
Beginner · Specialization · 3 - 6 Months

Universidades Anáhuac
Skills you'll gain: Digital pedagogy, Education Software and Technology, Teaching, Education and Training, Pedagogy, Cultural Responsiveness, Data Ethics, Ethical Standards And Conduct, AI literacy, Computer Security Awareness Training, digital literacy, Responsible AI, Information Privacy, Data Security, Cybersecurity
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Quality, Data Validation, Auditing, Reconciliation, Quality Assurance, Quality Assessment, Data Analysis, Data Integrity, Data Capture, Descriptive Statistics, Exploratory Data Analysis, Data Entry, Data Collection, Verification And Validation, Anomaly Detection, Business Requirements
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Data Management, Dashboard, Customer Relationship Management (CRM) Software, Dashboard Creation, Customer Relationship Management, Lead Generation, Excel Macros, Spreadsheet Software, Data Maintenance, Data Management, Automation, Data Entry, Microsoft Excel, Customer Relationship Building, Relationship Management, Business Process, Sales, Business, Productivity, Decision Making
Mixed · Course · 1 - 4 Weeks