Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

John Wiley & Sons
Skills you'll gain: Non-Profit Accounting, Fundraising, Fundraising and Crowdsourcing, Grant Writing, Customer Relationship Management, Technology Strategies, Program Evaluation, Fiscal Management, Business Operations, Grant Applications, Customer Relationship Management (CRM) Software, Financial Statement Analysis, Web Design and Development, Performance Measurement, Operations Management, Financial Statements, Operations, Social Impact, Business, Finance
Intermediate · Course · 1 - 3 Months

Chris Croft Training
Skills you'll gain: Professional Networking, Customer Retention, Sales Presentation, Consultative Selling, Customer Service, Selling Techniques, Negotiation, Communication, Customer Relationship Building, General Sales Practices, Trustworthiness, Influencing, Price Negotiation, Sales, Business Communication, Customer Engagement, Customer Relationship Management, Sales Development, Customer Success Management, Leadership
Mixed · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Legal Research, Law, Regulation, and Compliance, International Relations, Court Systems, Regulation and Legal Compliance, Regulatory Compliance, Environmental Laws, Appeals, Public Policies, Case Law, Immigration Law, Labor Compliance, Organizational Structure, Commercial Laws, Economics, Economic Development, Governance, Policy Development
★ 4.8 (1.3K) · Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Agentic systems, Generative AI Agents, Agentic Workflows, Financial Auditing, Auditing, AI Workflows, Accounting, General Accounting, Business Workflow Analysis, Process Design, Accounting Systems, Internal Auditing, Workflow Management, AI Orchestration, Artificial Intelligence, Prompt Engineering, LLM Application, Feasibility Studies, Responsible AI, AI Integrations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Macros, Customer Data Management, Event-Driven Programming, Customer Relationship Management (CRM) Software, Dashboard Creation, Dashboard, Customer Relationship Management, Business Process Automation, Microsoft Excel, Automation, IT Automation, Workflow Management, Management Reporting, Relationship Management, Operations Management, Business Operations, Real Time Data, Business, Build Tools, Productivity
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Prompt Engineering, HubSpot CRM, Customer Analysis, Marketing Automation, Customer Relationship Management (CRM) Software, Prompt Patterns, Email Automation, Marketing Analytics, Prompt Engineering Tools, AI Personalization, Customer Insights, Customer Relationship Management, Generative AI, Email Marketing, Data-Driven Marketing, ChatGPT, Lead Generation, AI Workflows, Customer Data Management, Marketing Strategies
Beginner · Course · 3 - 6 Months

Skills you'll gain: Prompt Engineering, AI Personalization, AI literacy, Responsible AI, Personalized Campaigns, Prompt Patterns, AI Product Strategy, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, Case Studies, Data-Driven Marketing, Computer Vision, Customer Insights, Information Privacy, Trend Analysis
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Information Privacy, Predictive Modeling, General Data Protection Regulation (GDPR), Personally Identifiable Information, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Data Governance, Threat Modeling, Application Security, AI literacy, Large Language Modeling, Natural Language Processing, Model Training, Security Engineering, Blockchain, Machine Learning, Data Processing
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Brand Strategy, Product Marketing, Branding, Brand Management, Value Propositions, Integrated Marketing Communications, Marketing Communications, Strategic Communication, Corporate Communications, Content Strategy, Cross-Channel Marketing, Campaign Planning, Target Audience, Auditing, Audit Planning, Marketing Strategy and Techniques, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Descriptive Statistics, Data Analysis, Tableau Software, Statistical Visualization, Statistical Reporting, Business Analytics, Descriptive Analytics, Exploratory Data Analysis, Data Visualization, Data Storytelling, Dashboard Creation, Plot (Graphics), Seaborn, Dashboard, Data Presentation, Matplotlib, Analysis, Statistical Analysis, Data-Driven Decision-Making, Performance Analysis
Intermediate · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Data Visualization, Pivot Tables And Charts, Data Presentation, Interactive Data Visualization, Data Visualization Software, Microsoft Excel, Dashboard, Dashboard Creation, Cash Flow Forecasting, Excel Formulas, Spreadsheet Software, Financial Modeling, Cash Management, Microsoft PowerPoint, Financial Forecasting, Auditing, Financial Reporting, Data Transformation, Financial Data, Financial Analysis
Beginner · Specialization · 3 - 6 Months