IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Unified Modeling Language, JSON, Object Oriented Programming (OOP), File I/O, Software Design, Debugging, Object Oriented Design, Data Processing, Diagram Design, Unit Testing, Programming Principles, Python Programming, Data Import/Export, Data Wrangling, Restful API, Image Analysis, Software Visualization, Data Manipulation, Jupyter, Computer Programming
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Stakeholder Engagement, Team Motivation, Project Management Life Cycle, Resource Management, Project Planning, Risk Management, Peer Review, Agile Software Development, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Project Management, Interviewing Skills, Professional Networking, Leadership, Agile Project Management, Communication
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Wrangling, Exploratory Data Analysis, Data Analysis, Data Import/Export, Data Manipulation, Data Transformation, Predictive Modeling, Data Cleansing, Data Preprocessing, Model Evaluation, Data Processing, Data Science, Predictive Analytics, Model Training, Analytics, Model Optimization, Pandas (Python Package), Statistical Modeling, Data Visualization, Python Programming
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Dashboard Creation, Security Controls, Technical Documentation, Collaboration, Dashboard, Collaborative Software, Report Writing, Sprint Retrospectives, Team Building, Multi-Factor Authentication, Document Management, Workflow Management, Performance Testing, Taking Meeting Minutes, Content Management, IT Automation, Cross-Functional Collaboration, Performance Stress Testing, System Configuration, Content Creation
Intermediate · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Risk, Cyber Attacks, Cyber Governance, Cyber Security Strategy, Security Management, Data Security, Infrastructure Security, Threat Modeling, Computer Security, Security Awareness, Risk Management, Enterprise Security, Vulnerability, Governance, General Networking, Public Safety and National Security, Threat Detection, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, AI literacy, AI Enablement, AI powered creativity, Artificial Intelligence, Large Language Modeling
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, Technical Communication, Cloud Management, Issue Tracking, File Management, Problem Management, Event Monitoring, Email Security, Data Access, Cloud Storage
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Leadership Development, Business Communication, Strategic Communication, Relationship Building, Rapport Building, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
Beginner · Specialization · 3 - 6 Months

The University of Edinburgh
Skills you'll gain: Music Theory, Music, Classical Music, Musical Composition
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Algorithms, Debugging, Development Testing, Software Testing, Computational Thinking, Computer Programming, Theoretical Computer Science, Bioinformatics
Intermediate · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Linear Algebra, Applied Mathematics, Jupyter, Data Science, Data Manipulation, Data Transformation, Machine Learning
Beginner · Course · 1 - 3 Months

Hebrew University of Jerusalem
Skills you'll gain: Computer Architecture, Hardware Architecture, Computer Engineering, Computer Hardware, Computer Science, Computer Systems, Microarchitecture, Computational Logic, System Programming, Computer Programming, System Design and Implementation, Technical Design, Memory Management, Program Development, Verification And Validation
Mixed · Course · 1 - 3 Months