IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Systems Design, Computational Logic, Verification And Validation, Computer Engineering, Communication Systems, Software Systems, Process Modeling, Theoretical Computer Science, Graph Theory
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Operating Room (OR), Perioperative Care, Patient Preparation, Patient Education And Counseling, Patient Discharges, Anesthesiology, Pre-Anesthetic Assessment, Post-Anesthesia Care Unit, Medical Surgical Nursing, Surgery, Rehabilitation, Discharge Planning, Patient Flow, Patient Evaluation, Patient Education and Support, Injury Prevention, Value-Based Care, General Surgery, Clinical Nutrition, Care Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Technical Support, Technical Support and Services, Service Management, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Sungkyunkwan University
Skills you'll gain: Regression Analysis, Predictive Analytics, Predictive Modeling, Investment Management, Risk Analysis, Investments, Machine Learning Methods, R Programming, Statistical Methods, Machine Learning, Statistical Analysis, Financial Analysis, Machine Learning Algorithms, R (Software), Logistic Regression, Financial Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Color Theory, Layout Design, Adobe Photoshop, Typography, Creative Design, Microsoft Windows, Graphic Design, Adobe Creative Cloud
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Serverless Computing, Cloud Security, Containerization, Data Governance, Cloud Management, Artificial Intelligence and Machine Learning (AI/ML), Encryption, Google Cloud Platform, Cloud Infrastructure, Digital Transformation, Google App Engine, Cloud Solutions, Cloud Computing, Real Time Data, Data Security, Cyber Threat Intelligence, Looker (Software), Dataflow, Data Storage, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Docs, Google Sheets, Gmail, Google Workspace, Presentations, Calendar Management, Spreadsheet Software, Data Validation, Setting Appointments, Excel Formulas, Excel Macros, Collaborative Software, Data Visualization, Email Automation, Email Security, Meeting Facilitation, Data Entry, Sales Presentations, Productivity Software, Version Control
Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: LLM Application, Hugging Face, Large Language Modeling, Generative AI, Rust (Programming Language), Model Deployment, Cloud Deployment, PyTorch (Machine Learning Library), CI/CD, Applied Machine Learning, Application Deployment, Model Training, Natural Language Processing, DevOps, Amazon Web Services, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Universidade de São Paulo
Skills you'll gain: Cultural Diversity, Culture, Anthropology, Aesthetics, Liberal Arts, Psychology, Physics, Biology
Beginner · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, SQL, ChatGPT, Prompt Engineering, OpenAI, Pandas (Python Package), Query Languages, Natural Language Processing, Generative AI, Data Import/Export, Data Manipulation, Databases, Data Wrangling, Python Programming, Large Language Modeling, Machine Learning, Software Engineering
Intermediate · Guided Project · Less Than 2 Hours

École Polytechnique
Skills you'll gain: Electrical Power, Electrical Systems, Electric Power Systems, Energy and Utilities, Environmental Issue, Sustainable Systems, Technology Solutions, Network Planning And Design
Beginner · Course · 1 - 4 Weeks