IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Color Theory, Layout Design, Adobe Photoshop, Typography, Creative Design, Microsoft Windows, Graphic Design, Adobe Creative Cloud
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Technical Support, Technical Support and Services, Service Management, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: ChatGPT, Generative AI, AI literacy, LLM Application, Large Language Modeling, Data Ethics, Responsible AI, Artificial Intelligence, Natural Language Processing, Economics, Policy, and Social Studies, Law, Regulation, and Compliance, Social Sciences, Ethical Standards And Conduct, Intellectual Property
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prototyping, Figma (Design Software), User Interface (UI), User Interface and User Experience (UI/UX) Design, User Experience Design, Wireframing, Mockups, Collaborative Software, Style Guides, Web Design, Design Software
Beginner · Guided Project · Less Than 2 Hours

Sungkyunkwan University
Skills you'll gain: Regression Analysis, Predictive Analytics, Predictive Modeling, Investment Management, Risk Analysis, Investments, Machine Learning Methods, R Programming, Statistical Methods, Machine Learning, Statistical Analysis, Financial Analysis, Machine Learning Algorithms, R (Software), Logistic Regression, Financial Data
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Data-Driven Marketing, AI Enablement, Generative AI Agents
Intermediate · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Application Security, IT Security Architecture, Computer Security, Operating System Administration, Information Systems Security, Security Engineering, Database Application, Operating Systems, Security Requirements Analysis, Linux, Security Controls, Continuous Monitoring, Linux Administration, Program Development, Virtualization, Virtual Machines, Virtualization and Virtual Machines, Systems Development, Data Integrity
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Exploit development, Penetration Testing, Technical Communication, Test Automation, Scripting, Technical Writing, Programming Principles, Automation, Vulnerability Management, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Canva (Software), Sales Presentations, Visual Storytelling, AI powered creativity, Presentations, Microsoft PowerPoint, Advertising, Prompt Engineering, Branding, Photo Editing, Video Editing
Intermediate · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Business Ethics, Data Ethics, Responsible AI, Case Studies, Regulatory Compliance, Governance, Ethical Standards And Conduct, Regulatory Requirements, Compliance Management, Law, Regulation, and Compliance, AI literacy, Artificial Intelligence, Decision Intelligence, Accountability, Information Privacy, Business Strategies, Social Impact, Social Justice
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, AI literacy, Emotional Intelligence, Health And Wellness Coaching, Responsible AI, Employee Assistance Programs, Generative AI Agents, AI Workflows, Technical Documentation, Risk Analysis, Technical Communication, Decision Making, Health Technology
Beginner · Course · 1 - 4 Weeks