IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Market Research, Data-Driven Decision-Making, Consumer Behaviour, Business Research, Customer Analysis, Marketing Psychology, Market Analysis, Marketing, Marketing Planning, Data-Driven Marketing, Behavioral Economics, Target Market, Customer Insights, Marketing Strategy and Techniques, Strategic Marketing, Technology Strategies, Product Lifecycle Management, Business-To-Consumer, B2B Sales, Digital Marketing
★ 4.5 (11) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Marketing Budgets, Social Media Content, Photo/Video Production and Technology, Collaborative Software, Social Media Marketing, Content Creation, Video Editing, Social Media, Graphical Tools, Content Marketing, Marketing, Graphic and Visual Design Software, Graphic Design, Photo Editing
★ 3.9 (17) · Intermediate · Guided Project · Less Than 2 Hours

AI CERTs
Skills you'll gain: Decision Intelligence, Applied Machine Learning
★ 3.8 (6) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Sprint Retrospectives, Agile Methodology, Agile Project Management, Change Management, Agile Software Development, Organizational Change, Team Management, Team Building, IT Management, Leadership Studies, Team Performance Management, Management Training And Development, Team Leadership, Culture Transformation, Organizational Leadership, Estimation, Continuous Improvement Process, Communication
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Penetration Testing, Cyber Security Assessment, Security Testing, Exploitation techniques, Hardening, Vulnerability Assessments, Intrusion Detection and Prevention, Brute-force attacks, Application Security, Network Security, Virtual Local Area Network (VLAN), Business Logic, Cloud Security, API Testing, Wireless Networks, Data Persistence, Application Programming Interface (API)
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Product Management, Sprint Planning, Registration
★ 4.6 (16) · Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Writing, Storytelling, Personal Development, Self-Awareness, Creativity, Emotional Intelligence, Peer Review
★ 4.1 (13) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, AI literacy, Artificial Intelligence and Machine Learning (AI/ML), Ethical Standards And Conduct, Model Evaluation, Data Quality, Data Validation
★ 4.7 (18) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Collaborative Software, Productivity Software, Organizational Skills, User Accounts, User Provisioning
★ 4.8 (11) · Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Model Evaluation, Decision Intelligence, AI Product Strategy, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Performance Measurement, AI literacy, Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, AI Workflows, Machine Learning Methods, Model Deployment, Data Ethics, Machine Learning, Algorithms, Classification Algorithms, Data Validation
★ 4.8 (25) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Security, Internet Of Things, Network Security, Application Security, Security Management, Data Security, Cloud Services, Security Controls, Time Series Analysis and Forecasting, Cryptography, Data Analysis, Cryptographic Protocols, Identity and Access Management, Data Integrity, Authentications, Vulnerability Assessments
★ 4.9 (18) · Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: AI Orchestration, AI Workflows, Retrieval-Augmented Generation, LLM Application, Solution Architecture, Generative AI, AI Product Strategy, Generative AI Agents, Artificial Intelligence, Unstructured Data, Systems Architecture, Agentic systems, Software Architecture, Feasibility Studies, Large Language Modeling, User Interface (UI), Embeddings, Data Preprocessing, Vector Databases, Fine-tuning
★ 2.3 (7) · Intermediate · Course · 1 - 4 Weeks