IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Environment, Pharmacology, Chemistry, Environmental Science, Plant Operations and Management, Biochemistry
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Entry, Data Visualization, Microsoft Excel, Data Presentation, Data Literacy, Spreadsheet Software, Data Visualization Software, Data Analysis, Data Management, Business Strategy
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Loss Prevention, Security Testing, Network Security, Cryptography, Cyber Security Assessment, Security Controls, Cloud Security, Encryption, Data Security, Information Assurance, Identity and Access Management, Penetration Testing, Cloud Computing, Authorization (Computing), Authentications, User Provisioning, Information Privacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Systems, Automation Engineering, Robotics, Machine Controls, Electronic Systems, Automation, Control Systems, Electronic Hardware, Power Electronics, Electronics, Medical Equipment and Technology, Medical Devices, Electric Power Systems, Electrical Systems, Health Technology, Medical Telemetry
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Authentications, Microsoft Azure, Authorization (Computing), Network Security, Virtual Private Networks (VPN), Identity and Access Management, Firewall, Active Directory, Cloud Security, Network Engineering, User Provisioning, Network Administration, Infrastructure Security, IT Security Architecture, Security Management, Role-Based Access Control (RBAC), Security Controls, Virtual Networking, Kubernetes
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Continuous Improvement Process, Performance Improvement, Project Risk Management, Process Improvement, Quality Improvement, Risk Management, Process Improvement and Optimization, Risk Analysis, Operational Performance Management, Process Management, Performance Measurement, Quality Management, Risk Management Framework, Process Analysis, Performance Management, Process Capability, Process Validation, Risk Mitigation, Process Development, Project Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Exploit development, Penetration Testing, Exploitation techniques, Scripting, Brute-force attacks, Scripting Languages, Shell Script, Python Programming, Program Development, Network Protocols, Data Persistence
Advanced · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Systems Engineering, Engineering Design Process, Systems Integration, Human Factors, System Testing, Robotics, Thermal Management, Electric Power Systems, Environmental Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, New Product Development, Innovation, Design Thinking, Customer experience improvement, Web Content Accessibility Guidelines, Product Strategy, User Experience, Product Development, Customer experience strategy (CX), Journey Mapping, Customer Engagement, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Customer experience improvement, Business Communication, Business Acumen, Cost Benefit Analysis, Financial Acumen, Customer Relationship Building, Stakeholder Communications, Cross-Functional Collaboration, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Construction Estimating, Risk Management, Cost Estimation, Project Risk Management, Project Estimation, Construction Management, Estimation, Bidding, Construction, Cost Management, Construction Accounting, Cost Accounting, Verification And Validation, Workflow Management, Proposal Development, Business Ethics, Ethical Standards And Conduct, Project Management, Project Documentation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, LLM Application, Large Language Modeling, Model Evaluation, AI literacy, Generative AI, Data Ethics, Google Cloud Platform, Model Optimization, Quality Assessment, Image Quality, Human Factors
Beginner · Course · 1 - 4 Weeks