IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Mediation, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Problem Solving, Personal Integrity, Communication, Honesty
★ 4.4 (6) · Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Campaigns, Social Media, Social Media Marketing, Market Research, Social Media Strategy, Search Engine Optimization, Marketing Operations, Competitive Analysis, Data-Driven Decision-Making, Consumer Behaviour, Business Research, Sales Presentation, Business Marketing, Customer experience strategy (CX), Strategic Planning, Digital Marketing, Branding, Google Ads, Forecasting
★ 4.5 (19) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Version Control, Debugging, Microsoft Visual Studio, Integrated Development Environments, Git (Version Control System), Microsoft Development Tools, Software Development Tools, Development Environment, Software Development
★ 3.4 (8) · Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Sociology, Social Sciences, Social Justice, Culture, Liberal Arts, Media and Communications, Cultural Diversity, Electronic Media, World History, Ethical Standards And Conduct
★ 4.7 (20) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Enterprise Risk Management (ERM), Continuous Monitoring, Medical Privacy, Risk Management, Risk Management Framework, Health Information Management, Governance Risk Management and Compliance, Health Care Procedure and Regulation, Risk Mitigation, Risk Control, Information Privacy, Patient Safety, ISO/IEC 27001, Security Controls, Information Assurance, Data Security, Compliance Management, Data Integrity
★ 4.5 (14) · Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Unstructured Data, LLM Application, Large Language Modeling, Data Preprocessing, Metadata Management, Data Processing, JSON, Image Analysis, Data Transformation, Document Management, Vision Transformer (ViT)
★ 4.3 (17) · Beginner · Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Federated Learning, Fine-tuning, AI Security, Large Language Modeling, PyTorch (Machine Learning Library), Model Optimization, Information Privacy, LLM Application, Model Training, Distributed Computing, Machine Learning
★ 4.5 (16) · Beginner · Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Retrieval-Augmented Generation, Fine-tuning, ChatGPT, Natural Language Processing, Generative AI Agents, OpenAI API, Model Deployment, Model Optimization, Embeddings, OpenAI, Generative Model Architectures, Multimodal Prompts, Generative AI, Cloud Deployment, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning
Intermediate · Specialization · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: AI Product Strategy, AI Enablement, Product Planning, Brainstorming, AI powered creativity, Product Strategy, Agile Product Development, Strategic Thinking, Generative AI, Decision Intelligence, Ideation, Customer Insights, Market Intelligence, Customer Analysis, Market Analysis, Research Reports, AI Integrations, Data-Driven Decision-Making, Forecasting, Scrum (Software Development)
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Zero Trust Network Access, Cybersecurity, Cyber Security Strategy, Cyber Security Assessment, IT Security Architecture, Computer Security, Security Architecture Review, Network Security, Security Strategy, Enterprise Architecture, Cloud Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Goal Setting, Organizational Skills, Project Management Software, Delegation Skills, Project Performance, Collaborative Software, Project Coordination, Project Management, User Accounts, Internal Communications, Communication
★ 5 (9) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Generative Model Architectures, Generative AI, Large Language Modeling, Vision Transformer (ViT), Artificial Neural Networks, Deep Learning, Recurrent Neural Networks (RNNs), Natural Language Processing
★ 3.7 (6) · Beginner · Course · 1 - 4 Weeks