IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Hybrid Cloud Computing, Microsoft Servers, Windows Servers, User Accounts, User Provisioning, System Configuration, Windows PowerShell, Microsoft Azure, Identity and Access Management, Cloud Deployment, IT Infrastructure, Cloud-Based Integration, Authentications, Configuration Management, Security Controls
Intermediate · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Prompt Patterns, Vibe coding, Generative AI Agents, AI Workflows, Code Review, AI Personalization, Google Workspace, Software Development Tools, Software Development, Responsible AI, Application Deployment, Generative AI, Software Engineering, Artificial Intelligence, Design Software, Front-End Web Development, React.js, Web Development, Javascript
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Large Language Modeling, Responsible AI, LLM Application, Decision Making, Team Management, AI literacy, Resource Allocation, Generative AI, Qualitative Research, Communication Strategies, Analysis, Communication, Project Management, Data-Driven Decision-Making, Data Visualization
★ 2.8 (8) · Beginner · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Anomaly Detection, Forecasting, Business Intelligence, Business Reporting, Operational Analysis, Operational Efficiency, Business Analytics, Data Preprocessing, Predictive Analytics, Financial Forecasting, Information Privacy, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Import/Export, Data Visualization Software, Cloud Deployment, Data Visualization, Restful API, Data Mapping, Data Presentation, Interactive Data Visualization, Extract, Transform, Load, Dashboard Creation, Histogram, Data Store, Data Transformation, Amazon Web Services, Cloud Hosting, Scalability, Cloud Management, System Monitoring, NoSQL, Query Languages
★ 4.4 (16) · Beginner · Specialization · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Prompt Engineering, AI Integrations, ChatGPT, AI literacy, Presentations, AI Personalization, AI Workflows, Artificial Intelligence, Content Creation, Brainstorming
★ 4.2 (14) · Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Sustainable Business, Innovation, Economic Development, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Business Strategy, Market Opportunities, Corporate Strategy, Entrepreneurship, Environmental Issue, Business Development, Competitive Analysis, Business Economics, Natural Resource Management, Growth Strategies, Digital Transformation, Problem Solving, Critical Thinking
★ 4.8 (12) · Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Creative Problem-Solving, Student-Centred Learning, Entrepreneurship, Train The Trainer, Digital pedagogy, Problem Solving, Innovation, Creativity, Creative Thinking, Higher Education, Ideation, Collaboration, Analysis
★ 4.8 (14) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Dashboard, Dashboard Creation, Power BI, Microsoft Power Platform, Data Visualization, Data Transformation, Data Modeling, Data Presentation, Data Import/Export, Data Wrangling, Data Visualization Software, Interactive Data Visualization, Data Analysis, Analytics, Data Cleansing, Role-Based Access Control (RBAC), Data Management
★ 4.3 (16) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Time Management, Dashboard, Collaborative Software, Project Portfolio Management, LinkedIn, Sprint Planning, Workflow Management, Project Management, Compliance Reporting, Backlogs, AI Enablement, Stakeholder Management, Resource Management, Portfolio Management, Stakeholder Engagement, Risk Management, Process Improvement, Agile Methodology, Key Performance Indicators (KPIs)
Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Construction Management, Project Risk Management, Project Management, Project Management Life Cycle, Commercial Construction, Construction Engineering, Engineering Management, Architecture and Construction, Submittals (Construction), Project Controls, Request for Proposal, Project Coordination, Engineering Design Process, Project Performance, Design Specifications
★ 4.8 (29) · Beginner · Course · 1 - 3 Months