IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (358) · Intermediate · Specialization · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Arbitration, Diplomacy, Adjudication, Court Systems, Litigation and Civil Justice, International Relations, Conflict Management, Legal Proceedings, Case Law, Law, Regulation, and Compliance, Case Studies
★ 4.8 (1.4K) · Mixed · Course · 1 - 3 Months

Berklee
Skills you'll gain: Music Theory, Music, Instrumental Music, Music Performance
★ 4.8 (2.3K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Technical Analysis, Financial Trading, Market Liquidity, Securities Trading, Market Trend, Risk Analysis, Financial Market, Equities, Risk Management, Market Dynamics, Risk Management Framework, Market Opportunities, Trend Analysis, Market Analysis, Analysis, Applied Behavior Analysis, Positive Behavior Support, Probability, Probability Distribution, Technical Support and Services
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Medical Coding, Revenue Cycle Management, Medical Terminology, ICD Coding (ICD-9/ICD-10), Medical Billing and Coding, CPT Coding, Medical Billing, Medical Records, Pathology, Clinical Documentation, Health Informatics, Anatomy, Medical Support, Health Care, Health Care Administration, Health Technology, Health Assessment, Health Education
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Resilience, Crisis Intervention, Trauma Care, Stress First Aid, Emergency Response, Rehabilitation, First Aid, Family Support, Compassion, Mental Health Diseases and Disorders, Patient Education and Support, Mental and Behavioral Health, Psychosocial Assessments, Human Services, Behavioral Health, Child Development, Needs Assessment
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, AI Workflows, ChatGPT, Responsible AI, Prompt Patterns, Data Visualization, Document Management, Data Presentation, AI powered creativity, Multimodal Prompts, Data Compilation, Data Processing, AI literacy, Text Mining, Debugging, Data Transformation, Generative AI, File I/O, Data Analysis
★ 4.8 (986) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Cybersecurity, Information Technology, Cyber Security Strategy, Technical Support and Services, Computer Security Awareness Training, Network Security, Data Security, Cyber Security Policies, Information Assurance
★ 4.7 (1.1K) · Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Oncology, Medical Imaging, Radiology, Diagnostic Radiology, Mammography, Molecular Biology, X-Ray Computed Tomography, Clinical Trials, Molecular, Cellular, and Microbiology, Radiation Therapy, Cell Biology, Treatment Planning, Patient Treatment, Pathology, Epidemiology, Preventative Care, Biology, Risk Analysis, Surgery
★ 4.8 (7.9K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Consulting, Relationship Management, Business Consulting, Management Consulting, Product Strategy, SAP Applications, Technical Consulting, Relationship Building, Project Management, Project Management Life Cycle, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Systems Thinking, Business Transformation, Design Thinking
★ 4.7 (1.1K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe Acrobat, AI literacy, Document Management, Workflow Management, Web Content Accessibility Guidelines, Business Process, Collaborative Software, Productivity Software, Data Loss Prevention, Security Controls, Microsoft Word, AI powered creativity, Technical Documentation, Data Security, File Management, Collaboration, AI Enablement, Project Documentation, AI Workflows, Prompt Patterns
Beginner · Specialization · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Statistical Visualization, Data-Driven Decision-Making, Analysis, Trend Analysis, Predictive Modeling, Social Media Analytics, Predictive Analytics, Marketing, Social Network Analysis, Customer Analysis, Data Analysis Software, Data Ethics, Data Strategy, Data Warehousing, Customer Insights, Data Science, Digital Analysis, Blockchain, Consumer Behaviour, Data Integrity
★ 4.5 (3.8K) · Intermediate · Specialization · 1 - 3 Months