IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Project Risk Management, Risk Management, Planning, Team Management, Project Implementation, Project Planning, Risk Mitigation, Plan Execution, Team Leadership, Project Management, Leadership and Management, Program Evaluation, Leadership Studies, Initiative and Leadership, Leadership, Prioritization, Analysis
★ 4.6 (33) · Intermediate · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Strategic Leadership, Business Leadership, Leadership Development, Organizational Leadership, Leadership, Leadership and Management, Business Transformation, Strategic Decision-Making, Organizational Change, Innovation, Market Research, Corporate Strategy, Competitive Analysis, Business Strategy, Digital Transformation, Business, Business Management, Business Planning, Growth Strategies
★ 5 (6) · Intermediate · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Responsive Web Design, HTML and CSS, Cascading Style Sheets (CSS), Web Design, Front-End Web Development, Web Development, UI Components, Hypertext Markup Language (HTML), Typography, Design Strategies
★ 4.5 (16) · Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Design Thinking, Design, Human Centered Design, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Social Impact, Team Collaboration
★ 4.7 (15) · Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Physics, Applied Mathematics, Advanced Mathematics, Physical Science, Calculus, Linear Algebra, Integral Calculus, Problem Solving
★ 4.9 (7) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), User Interface and User Experience (UI/UX) Design, User Experience Design, UI Components, Responsive Web Design, Animations, Web Content Accessibility Guidelines, User Interface (UI) Design, Interactive Design, Interaction Design, Prototyping, Collaborative Software, Software Documentation
★ 4.5 (11) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Wireless Networks, Mobile Security, Microsoft Intune (Mobile Device Management Software), Networking Hardware, USB, Computer Hardware, System Configuration, Peripheral Devices, Display Devices, Data Storage
★ 3.8 (6) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Computer Science, Medical Privacy, Machine Learning, Clinical Research Ethics, Automation, Robotics, Medical Science and Research, Health Information Management, Emerging Technologies, Medical Devices, Health Technology, Safety Assurance, Digital Transformation, Case Studies
★ 4.9 (8) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Process Mapping, Lean Six Sigma, Six Sigma Methodology, Quality Management, Process Analysis, Quality Improvement, Data-Driven Decision-Making, Process Flow Diagrams, Pareto Chart, Run Chart, Statistical Process Controls, Process Improvement, Statistical Analysis, Product Quality (QA/QC), Quality Assessment, Quality Control, Data Analysis, Histogram, Scatter Plots, Data Visualization
★ 4.6 (44) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Semiconductors, Manufacturing Standards, Production Process, Manufacturing Operations, Electronics Engineering, Manufacturing Processes, Electronics, Manufacturing and Production, Process Control, Process Engineering, Chemical Engineering, Technical Standard, Equipment Design, Facility Management, Infrastructure Architecture, Infrastructure Security, Security Controls, Network Infrastructure, Analysis
★ 3.8 (6) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Automation, Safety Assurance, Safety Standards, Electrical Systems, Artificial Intelligence and Machine Learning (AI/ML), Emerging Technologies, Control Systems, Decision Support Systems, Global Positioning Systems, Environmental Issue, Computer Vision, Artificial Intelligence, Algorithms
★ 4.6 (24) · Beginner · Course · 1 - 4 Weeks