IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, AI Workflows, AI Integrations, Agentic Workflows, Automation, Prompt Engineering Tools, AI Enablement, Performance Measurement, Decision Intelligence, Responsible AI, Generative AI, Process Optimization, Scalability, Debugging
★ 4.7 (6) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Information Architecture, Education Software and Technology, Content Management, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales, Sales Strategy, Consultative Selling, Selling Techniques, Account Strategy, Customer Relationship Building, Business Communication, Consultative Approaches, Relationship Building, Sales Pipelines, General Sales Practices, Overcoming Objections, Relationship Management, Sales Process, Closing (Sales), Communication Strategies, Proposal Writing, Digital Transformation, AI Personalization, Personalized Campaigns
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Culture Transformation, Organizational Change, Organizational Leadership, Business Transformation, Open Mindset, Adaptability, Change Management, Innovation, Strategic Leadership, Influencing
★ 4.8 (55) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, IT Automation, Scripting, Automation, Windows Servers, System Configuration, Scripting Languages, Microsoft Servers, Server Administration, Administration, Software Installation, Verification And Validation, Cloud Deployment, Data Import/Export, Service Management, Remote Access Systems, Extensible Markup Language (XML), File Management, Debugging
★ 2.8 (8) · Beginner · Course · 1 - 3 Months

The University of Chicago
Skills you'll gain: Keras (Neural Network Library), Machine Learning Methods, Unsupervised Learning, Machine Learning Algorithms, Deep Learning, Machine Learning, Statistical Machine Learning, Machine Learning Software, Decision Tree Learning, Applied Machine Learning, Scikit Learn (Machine Learning Library), Classification Algorithms, Supervised Learning, Regression Analysis, Artificial Intelligence and Machine Learning (AI/ML), Random Forest Algorithm, Model Training, Dimensionality Reduction, Model Evaluation, Data Preprocessing
★ 3.9 (25) · Intermediate · Course · 1 - 3 Months

Universidad Nacional de Colombia
Skills you'll gain: Data Ethics, Web Presence, Research, Personally Identifiable Information, Science and Research, Data Sharing, Identity and Access Management, digital literacy, User Accounts, Collaborative Software, Ethical Standards And Conduct, Higher Education, Information Privacy, Content Management, Authentications
★ 5 (13) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Javascript, Web Language, Data Persistence, Scripting Languages, Data Storage, Web Development, Programming Principles, Data Structures, Computational Logic, Software Engineering
★ 4.9 (10) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Process Modeling, Systems Analysis, Database Design, Business Process Modeling, Process Flow Diagrams, System Testing, Process Mapping, Functional Requirement, Application Deployment, Business Analysis, Requirements Elicitation, Requirements Analysis, Development Testing, Data Management, System Design and Implementation, Software Design Documents, Stakeholder Management, Project Management, Data Visualization, Stakeholder Engagement
★ 5 (8) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Facebook, User Accounts, Product Assortment, Account Management, E-Commerce, Social Media Management, Social Media, Merchandising, Payment Processing, Digital Publishing, Payment Systems
★ 3.9 (21) · Beginner · Guided Project · Less Than 2 Hours
Google Cloud
Skills you'll gain: Google Docs, Google Workspace, Version Control, Document Management, Collaborative Software, Change Control, Business Solutions, Cloud Storage, Data Sharing, Authorization (Computing)
★ 4.8 (73) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Application Deployment, Group Policy, Enterprise Application Management, Cloud Deployment, Cloud Applications, Mobile Security, Identity and Access Management, Security Controls, Configuration Management
★ 4.9 (16) · Intermediate · Course · 1 - 4 Weeks