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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Popular Business Communication Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Coaching Skills

    Skills you'll gain: Coaching, Employee Coaching, Constructive Feedback, Drive Engagement, People Development, Team Performance Management, Empowerment, Leadership Development, Performance Management, Growth Mindedness, Goal Setting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Professional Selling: Step 3 - Become a High-Performer

    Skills you'll gain: Overcoming Objections, Closing (Sales), Selling Techniques, Consultative Selling, Sales Presentation, Sales, General Sales Practices, Sales Process, Sales Presentations, Sales Strategy, Solution Selling, Sales Prospecting, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Customer Retention, Negotiation, Return On Investment

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Cybersecurity and the Internet of Things

    Skills you'll gain: Internet Of Things, Cybersecurity, Cyber Security Strategy, Information Systems Security, Cyber Engineering, Cyber Security Policies, Cyber Attacks, Security Awareness, Information Privacy, Data Security, Emerging Technologies, Enterprise Security

    4.6
    Rating, 4.6 out of 5 stars
    ·
    2.2K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    Dubai College of Tourism

    Dubai Hospitality Marketing

    Skills you'll gain: Hospitality Management, Online Advertising, Customer Analysis, Promotional Strategies, Digital Advertising, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience strategy (CX), Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Customer Relationship Management, Adaptability

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Certification Preparation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework

    4.7
    Rating, 4.7 out of 5 stars
    ·
    532 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Customer Service (with AI)

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    K

    Knowledge Accelerators

    ChatGPT for Work: Productivity & Automation with Custom GPTs

    Skills you'll gain: AI Workflows, ChatGPT, Agentic Workflows, Prompt Patterns, Workflow Management, Email Automation, Prompt Engineering, Data Ethics, OpenAI, AI literacy, Generative AI Agents, Prompt Engineering Tools, Artificial Intelligence, AI Integrations, LLM Application, Organizational Skills, Process Optimization, Business Communication, Critical Thinking and Problem Solving, Project Planning

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Data Storytelling

    Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Storyboarding, Storytelling, Data Visualization Software, Data Ethics, Data Literacy, Visual Storytelling, Data-Driven Decision-Making, Data Quality, Data Analysis, Drive Engagement, Ethical Standards And Conduct

    4.5
    Rating, 4.5 out of 5 stars
    ·
    184 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Liderança e Sociedade

    Skills you'll gain: Leadership Development, Management Training And Development, Succession Planning, Leadership, Professional Development, Strategic Leadership, People Development, Resource Allocation, Resource Management, Leadership Studies, Organizational Leadership, Team Collaboration, Leadership and Management, Behavioral Management, Organizational Effectiveness, Organizational Development, Influencing, Empathy & Emotional Intelligence, Organizational Structure, Personal Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    99 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    H

    HRCI

    Employee Relations, Safety, and Compliance

    Skills you'll gain: Employee Relations, Employee Performance Management, Performance Management, Employee Surveys, Enterprise Risk Management (ERM), Occupational Safety And Health, Labor Relations, Disciplinary Procedures, Labor Compliance, Labor Law, Human Resource Policies, Accident Prevention, Human Resource Management, Environment Health And Safety, Law, Regulation, and Compliance, Risk Management, Compliance Management, Human Resources, Workforce Management, Employee Engagement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    S

    Stanford University

    Health Across the Gender Spectrum

    Skills you'll gain: Diversity Awareness, Child Welfare, Pediatrics, Cultural Sensitivity, Working With Children, Family Support, Toileting, Human Development, Mental Health, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Health Equity, Child Development, Parent Communication, Child Health, Sociology, Health Disparities, Healthcare Ethics, Medical Support, Public Health

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Università di Napoli Federico II

    Autonomous Vehicle Engineering

    Skills you'll gain: NoSQL, Control Systems, Apache Hadoop, Apache Hive, Big Data, Machine Controls, Simulation and Simulation Software, Model Based Systems Engineering, Database Systems, Artificial Intelligence, Data Architecture, Data Infrastructure, Mechanical Engineering, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Systems Architecture, Simulations, Global Positioning Systems, Business Intelligence, Robotics

    4.3
    Rating, 4.3 out of 5 stars
    ·
    90 reviews

    Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular business communication courses

  • Coaching Skills: Packt
  • Professional Selling: Step 3 - Become a High-Performer: Kennesaw State University
  • Cybersecurity and the Internet of Things: Kennesaw State University
  • Dubai Hospitality Marketing: Dubai College of Tourism
  • ITIL V4 Certification Preparation: EDUCBA
  • Microsoft Customer Service (with AI): Microsoft
  • ChatGPT for Work: Productivity & Automation with Custom GPTs: Knowledge Accelerators
  • Data Storytelling: Fractal Analytics
  • Liderança e Sociedade: Fundação Instituto de Administração
  • Employee Relations, Safety, and Compliance: HRCI

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

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