IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Incident Management, Site Reliability Engineering, Incident Response, Problem Management, Infrastructure as Code (IaC), Ansible, Continuous Deployment, Prometheus (Software), Cloud Computing, CI/CD, Kubernetes, Service Level, Performance Testing, Jenkins, Grafana, Amazon Elastic Compute Cloud, Configuration Management, Docker (Software), Artificial Intelligence, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon Web Services, Cloud Deployment, Amazon CloudWatch, Database Systems, AWS CloudFormation, Relational Databases, Database Administration, Amazon DynamoDB, Application Deployment, Database Design, Database Management Systems, Database Architecture and Administration, Operational Databases, Infrastructure as Code (IaC), Cloud Management, Cloud Engineering, Amazon Redshift, Cloud Computing Architecture, Cloud Applications, Cloud Security
Advanced · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Immunology, Parent Communication, Patient Education and Support, Infectious Diseases, Public Health and Disease Prevention, Pediatrics, Preventative Care, Advocacy, Patient Advocacy, Public Health, Community Health, Epidemiology, Persuasive Communication, Drug Development, Medical Science and Research, Interpersonal Communications, Rapport Building, Clinical Trials, Health Care Procedure and Regulation
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Virtualization, Virtualization and Virtual Machines, Virtual Machines, Virtual Networking, Virtual Environment, Computing Platforms, Software Installation, Linux, Devops Tools, System Requirements, Encryption
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement
Beginner · Guided Project · Less Than 2 Hours

Logical Operations
Skills you'll gain: Excel Formulas, Microsoft Excel, Spreadsheet Software, Microsoft 365, Document Management, Computer Literacy, Productivity Software, File Management, Data Management, Information Management, Data Entry, Editing, Data Sharing, User Interface (UI)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Google Cloud Platform, Technical Support, Technical Support and Services, Service Level, Cloud Services, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Professional Networking, Data Science, Artificial Intelligence and Machine Learning (AI/ML), Web Presence, Recruitment, Events and Conferences, Relationship Building, Job Analysis, Writing, Portfolio Management, Branding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jupyter, Model Training, Plot (Graphics), Model Evaluation, Microsoft Azure, Machine Learning Methods, Machine Learning Algorithms, Scientific Visualization, Data Visualization, Regression Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Email Security, Cloud Security, Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Incident Management, Vulnerability Management, Risk Management Framework, Malware Protection, Security Management, Threat Management, Application Security, Cloud Computing, Cybersecurity, Cyber Attacks, Disaster Recovery, Vulnerability Assessments, Threat Detection, Network Security, Risk Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Computing, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Authentications, Virtual Private Networks (VPN), Multi-Factor Authentication, Cloud Security, Key Management, Load Balancing, Network Monitoring, Containerization, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Vulnerability Management, Network Security, Metasploit, Network Administration, Software Installation, System Configuration, Web Applications, Authentications, Linux
Beginner · Course · 1 - 3 Months