
Fundação Instituto de Administração
Skills you'll gain: Rapport Building, Relationship Building, Customer experience strategy (CX), Agile Methodology, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Analysis, Journey Mapping, Customer Insights, Process Design, Value Propositions, Solution Delivery, Interpersonal Communications, Key Performance Indicators (KPIs), Experience Design, Product Lifecycle Management, Performance Measurement, Product Management, Process Analysis
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Continuous Integration, Sprint Planning, Kaizen Methodology, Quality Improvement, Process Improvement, Backlogs, DevSecOps, Agile Product Development, Scalability, Performance Metric, Organizational Development, Integration Testing, Coordinating, Software Development, Performance Reporting, Management Reporting, AI Integrations, Project Management, Meeting Facilitation, Git (Version Control System)
Beginner · Specialization · 1 - 3 Months

University of Cambridge
Skills you'll gain: Change Management, Organizational Change, Leadership and Management, Organizational Development, Management Training And Development, Leadership, Organizational Leadership, Adaptability, Overcoming Objections, Leadership Development, Communication Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Design Reviews, Graphic and Visual Design, Creative Design, Graphic and Visual Design Software, Typography, Design Elements And Principles, Layout Design, Content Creation, Animations, Advertising
Beginner · Course · 3 - 6 Months

Skills you'll gain: Stakeholder Management, Data Storytelling, People Analytics, Risk Mitigation, Workforce Planning, HR Tech, Consulting, Organizational Strategy, Persuasive Communication, Management Reporting, Communication, Data Visualization, Data Analysis, Talent Management, Strategic Thinking, Employee Engagement, Information Technology, Project Management, Empathy, Statistical Methods
Advanced · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Case Studies, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Analysis, Customer Retention, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Auditing, Market Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Productivity, Time Management, Calendar Management, Business Workflow Analysis, Performance Analysis, Process Optimization, Program Evaluation, Drive Engagement, Data-Driven Decision-Making, Scheduling, Auditing, Proposal Development, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Verbal Communication Skills, Communication, Interpersonal Communications, Professional Networking, Cultural Sensitivity, Intercultural Competence, Social Skills, Business Communication, Cultural Diversity, Non-Verbal Communication, Diversity Awareness, Professionalism, Rapport Building, Follow Through, Relationship Building, Professional Development, Digital Communications, Executive Presence
Mixed · Course · 1 - 3 Months
University of Pittsburgh
Skills you'll gain: Competitive Analysis, Stakeholder Analysis, Business Planning, Solution Design, Competitive Intelligence, Medical Devices, Stakeholder Engagement, Market Analysis, New Product Development, Regulatory Affairs, Product Development, Commercialization, Innovation, Ideation, Entrepreneurship, Health Care Procedure and Regulation, Knowledge Transfer, Regulatory Compliance, Value Propositions, Presentations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Accounting, Financial Analysis, Balance Sheet, Financial Reporting, Financial Modeling, Income Statement, Bank Regulations, Business Valuation, Financial Forecasting, Forecasting, Financial Regulation, Cash Flows, Regulatory Compliance, Banking, Financial Regulations, Cash Flow Forecasting, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Prioritization, Productivity, Time Management, Professional Development, Personal Development, Stress Management, Strategic Prioritization, Organizational Skills, Mental Concentration, Business Priorities, Scheduling, Business Strategy, Microsoft Excel, Data-Driven Decision-Making
Mixed · Course · 1 - 3 Months