IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Goal Setting, Team Motivation, Visionary, Motivational Skills, Smart Goals, Team Performance Management, Verbal Communication Skills, Employee Engagement, Constructive Feedback, Cultural Responsiveness, Employee Performance Management, Communication, Cultural Sensitivity, Intercultural Competence, Drive Engagement, Performance Appraisal, Leadership Development, People Development, Influencing, Industrial and Organizational Psychology
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Teamwork, Conflict Management, Diversity and Inclusion, Collaboration, Diversity Awareness, Team Collaboration, Decision Making, Collaborative Software, Interpersonal Communications, Social Skills, Cultural Diversity, Communication Strategies, Innovation, Communication, Culture, Digital Communications
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, File Management, Spreadsheet Software, Productivity Software, Email Security, Email Automation, Collaborative Software, Excel Formulas, Data Visualization, Document Management, Data Validation, Setting Appointments, Meeting Facilitation, Sales Presentations, Version Control
Beginner · Specialization · 3 - 6 Months
Indian School of Business
Skills you'll gain: Behavioral Economics, Habit Formation, Psychology, Personal Development, Decision Making, Self-Awareness, Mindfulness
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Large Language Modeling, Prompt Engineering, LLM Application, Generative AI
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Client Services, Loyalty Programs, Customer Retention, Relationship Management, Customer and Client Support, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Service, Customer Relationship Building, Customer Engagement, Web Analytics, Digital Marketing, Product Improvement, Customer Analysis, Digital Analysis, Digital Marketing Tools, Performance Analysis, Portfolio Management, Presentations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cash Management, Contingency Planning, Market Liquidity, Bank Regulations, Crisis Management, Banking, Financial Regulation, Credit Risk, Commercial Banking, Risk Management, Business Continuity Planning, Financial Management, Financial Market, Financial Planning, Stress Management, Operations Management, Key Management, IT Management, Planning, Operations
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Patterns, AI powered creativity, Business Correspondence, Risking, Leadership Development, AI literacy, Writing, Thought Leadership, Brainstorming, Proposal Development, Human Resource Strategy, Business Transformation, Staff Management, AI Integrations
Beginner · Specialization · 1 - 3 Months

Stanford University
Skills you'll gain: Physics, European History, Verification And Validation, Scientific Methods, electromagnetics, Research, Experimentation, Mechanics, Global Positioning Systems
Beginner · Course · 1 - 3 Months

Harvard Business School Online
Skills you'll gain: Leadership Development, Emotional Intelligence, Empathy & Emotional Intelligence, Leadership, Relationship Building, Self-Awareness, Team Leadership, People Development, Influencing, Drive Engagement, Trustworthiness, Empathy, Personal Development, Relationship Management, Growth Mindedness, Team Motivation, Resilience, Conflict Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: GitHub Copilot, Prompt Engineering, Model Context Protocol, GitHub, Generative AI Agents, Generative AI, AI Enablement, Integrated Development Environments, Collaborative Software, AI Workflows, Responsible AI, Large Language Modeling, Software Development Tools, LLM Application, Collaboration, Context Engineering, AI Integrations, Software Development Life Cycle, Code Review, Debugging
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: File I/O, Data Structures, Programming Principles, Computer Programming Tools, Python Programming, Computer Programming, Computational Thinking, Software Development Tools, Development Environment, Data Storage, Functional Design, Integrated Development Environments, Software Documentation, Code Reusability, Data Import/Export, Jupyter
Beginner · Course · 1 - 4 Weeks