IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Earned Value Management, Project Management Life Cycle, Project Controls, Project Portfolio Management, Project Schedules, Resource Allocation, Project Management Office (PMO), Work Breakdown Structure, Operational Excellence, Scheduling, Workflow Management, Data Visualization, Project Management, Project Planning, Planning, Cost Management, Administration, Operations, Construction, Analytics
Beginner · Specialization · 3 - 6 Months

Politecnico di Milano
Skills you'll gain: Developing Training Materials, Educational Materials, Classroom Management, Course Development, Blended Learning, Teaching, Instructional and Curriculum Design, Interactive Learning, Instructional Design, Instructional Strategies, Innovation, Pedagogy, Knowledge Transfer, Student Engagement, Resource Utilization, Network Planning And Design, Infographics
Beginner · Course · 1 - 4 Weeks
STARWEAVER
Skills you'll gain: Endpoint Security, Endpoint Detection and Response, Threat Detection, Zero Trust Network Access, Cyber Threat Hunting, MITRE ATT&CK Framework, Cyber Threat Intelligence, Intrusion Detection and Prevention, Hardening, IT Security Architecture, Threat Management, Cybersecurity, Security Controls, Continuous Monitoring, Human Factors (Security), Event Monitoring, Anomaly Detection, System Monitoring, Authentications, Virtual Machines
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Education Software and Technology, ChatGPT, Student Engagement, AI literacy, Generative AI, AI Enablement, Responsible AI, Data Ethics, Artificial Intelligence, Instructional Design, Prompt Engineering, AI Integrations, Data-Driven Decision-Making, Design Strategies, Ethical Standards And Conduct, Data Collection, Data Analysis, Strategic Planning
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Diagram Design, Product Improvement, Journey Mapping, Product Planning, Customer Analysis, Decision Intelligence, User Feedback, Customer experience improvement, Continuous Improvement Process, Analysis
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Sprint Planning, Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Retrospectives, Backlogs, Performance Metric, Performance Reporting, Management Reporting, Project Management, Meeting Facilitation, Cross-Functional Team Leadership, Cross-Functional Collaboration, Dependency Analysis, Conflict Management, Estimation
★ 2.9 (7) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Trend Analysis, Financial Acumen, Financial Analysis, Data Import/Export, Business Reporting, Financial Data, Data Wrangling, Analytical Skills, Data Transformation, Accounting Records, Microsoft Excel, Data Literacy, Transaction Processing, Performance Analysis, Financial Reporting, Data Processing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Closure, Risk Mitigation, Project Implementation, Project Risk Management, Project Planning, Risk Analysis, Goal Setting, Business Communication
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Go (Programming Language), Data Structures, Object Oriented Design, Object Oriented Programming (OOP), Computer Programming, Unit Testing, Programming Principles, Algorithms, C (Programming Language), Software Testing, Code Reusability, Graph Theory
Intermediate · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Digital pedagogy, Instructional Design, Game Design, Collaborative Software, Simulations, Reinforcement Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Frontend Integration, API Testing, React.js, Containerization, Cloud Deployment, API Gateway, Software Documentation, Amazon Web Services, Front-End Web Development, Application Programming Interface (API), Software Testing, Middleware, Test Automation, Technical Documentation
Advanced · Course · 1 - 3 Months
Skills you'll gain: Salesforce Development, Salesforce, Contract Management, Business Reporting, Sales Operations, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Process Design, Contract Compliance, Workflow Management, Contract Negotiation, Process Optimization, Business Process Automation, Configuration Management, Data-Driven Decision-Making, Automation, Compliance Management
Intermediate · Course · 1 - 4 Weeks