IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Operational Efficiency, IT Service Management, Key Performance Indicators (KPIs), Stakeholder Management, Performance Measurement, Performance Metric, Stakeholder Communications, Service Level, Team Building, Service Management, Business Metrics, Process Improvement, Service Improvement, Employee Performance Management, Performance Management, Performance Improvement, Data Analysis, Human Resource Strategy, Communication Strategies, Continuous Improvement Process
Intermediate · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Ansible, IT Automation, YAML, Enterprise Architecture, DevSecOps, Scalability, CI/CD, Automation, Debugging, Scripting, Continuous Integration, Devops Tools, Infrastructure as Code (IaC), Configuration Management, Hardening, Enterprise Security, Development Environment, Verification And Validation, Cloud-Based Integration, Patch Management
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Promotional Materials, Marketing Materials, LinkedIn, Content Creation, Social Media Content, Social Media, Graphic Design, Data Visualization, Content Marketing, Digital Content, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: People Analytics, Report Writing, Statistical Reporting, Data Literacy, Business Reporting, Management Reporting, Data Presentation, Excel Formulas, Data Storytelling, Data Analysis, Business Writing, Microsoft Excel, Analytics, Statistical Methods, Plot (Graphics), Technical Communication, Statistical Hypothesis Testing, Executive Presence, Stakeholder Communications, Persuasive Communication
Advanced · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Network Monitoring, Network Security, Firewall, Ansible, Network Performance Management, Network Infrastructure, Network Protocols, Security Controls, Event Monitoring, Puppet (Configuration Management Tool), IT Automation, Chef (Configuration Management Tool), Real Time Data, JSON, Automation, Identity and Access Management, Restful API, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Workplace inclusivity, Family and Medical Leave Act of 1993, Stress Management, Mental Health, Advocacy, Employee Assistance Programs, Disabilities, Personal Care, Occupational Health, Employee Relations, Labor Law, Mental Health Diseases and Disorders, Human Resource Policies, Preventative Care, Human Resources, Mental Health Therapies, Care Coordination, Health Care Administration
Beginner · Course · 3 - 6 Months

Skills you'll gain: Financial Regulations, Investment Management, Financial Trading, Corporate Finance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Encryption, Cybersecurity, Cryptography, File I/O, Python Programming, Programming Principles, Debugging, Data Mapping, Software Testing, Data Structures
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Plant Operations and Management, Process Engineering, Cost Management, Process Improvement, Project Management, Process Design, Operational Efficiency, Process Analysis, Process Optimization, Budgeting, Engineering Design Process, Process Management, Process Improvement and Optimization, Process Modeling, Occupational Safety And Health, Project Planning, Safety Standards, Performance Improvement, Simulation and Simulation Software, Operational Excellence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Customer experience improvement, Personalized Service, Generative AI, Customer Insights, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, HubSpot CRM, Responsible AI, Business Process Automation, Analytics, Workflow Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Security, Oracle Cloud, Identity and Access Management, IT Security Architecture, Oracle Databases, Encryption, Cloud Management, Infrastructure Security, Network Security, Data Security, Continuous Monitoring, Security Controls, Cloud Infrastructure, Cloud Standards, Security Strategy, Computer Security, Threat Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Vulnerability Management, Continuous Monitoring, Digital Forensics, Public Key Infrastructure, Security Management, Business Continuity Planning, Cryptography, Endpoint Security, Disaster Recovery, Computer Security Incident Management, Encryption, Incident Management, Network Security, Authentications, Mobile Security, OSI Models, Security Controls, Security Strategy, Risk Analysis
Beginner · Specialization · 1 - 3 Months